IS Alerts

Currently Open Alerts

Title Time Impact Affected Services Description Criticality
Power BI Capacity issuesMon 01-Dec-25, 09:00
Until
Sat 31-Jan-26, 17:00
61 days, 8 hours
Degraded Service
  • Power BI
The licence that grants us our Power BI service (Power BI Premium P1) is expiring, which is expected due to the purchase of the new Microsoft Fabric F64 capacity. However, the purchase of this new capacity is delayed. Due to our existing capacity entering expiry, it is being throttled and refreshes and jobs are taking longer to run than usual. If you have any refreshes that are slower, please wait for them to run. If they fail, the only solution for now is to re-try them later, however those refreshes will also be slower than normal. We will have the new Fabric Capacity purchased and available before our current capacity is paused on 31st January 2026. Until then, the service will be degraded and refreshes throttled.Medium
Delete actions unavailable in the WikiMon 01-Dec-25, 10:05
- Ongoing
40 days, 3 hours, 39 minutes
Degraded Service
  • Wiki
Some delete actions are not working in the Wiki.Low
Turnitin Paper Lookup Tool Shows No Result for Assignments Pre 2022Tue 09-Dec-25, 15:00
- Ongoing
31 days, 22 hours, 44 minutes
Degraded Service
  • Turnitin
The service team discovered in early December 2025 that when using the Turnitin Paper Lookup tool, the classes with Building Block assignments (pre 2022) will show "No Result Found". This was reported to Turnitin (Case 594674) but has not yet been resolved. The last update was on 23rd December 2025 that the developer had identified a fix and are testing it before deploying it to production. The same issue happened before and was resolved in August 2025. We do not know what caused it to reappear.Low
Electrical work at Appleton Tower datacentreThu 08-Jan-26, 08:00
Until
Thu 08-Jan-26, 10:00
2 hours
At Risk
  • Services using the Appleton Tower datacentre
In advance of the High Voltage electrical works which start on 19 January, Estates need to carry out a reconfiguration of the distribution board supplying power to the Appleton Tower datacentre. This will involve running the Appleton Tower datacentre on generator power for a period of approximately 1 hour. Planned for 8am, Thursday 8th JanuaryLow
Worktribe DowntimeThu 08-Jan-26, 17:30
Until
Thu 08-Jan-26, 18:30
1 hour
Outage
  • Worktribe
Worktribe will be unavailable between 1730 and 1830 on Thursday 8th January to enable the supplier to undertake security patching. The outage should only be for 10 minutes during this window.Low