IS Alerts
Currently Open Alerts
| Title | Time | Impact | Affected Services | Description | Criticality |
|---|---|---|---|---|---|
| Power BI Capacity issues | Mon 01-Dec-25, 09:00 Until Wed 27-May-26, 17:00 |
177 days, 8 hours Degraded Service |
| The licence that grants us our Power BI service (Power BI Premium P1) is expiring, which is expected due to the purchase of the new Microsoft Fabric F64 capacity. However, the purchase of this new capacity is delayed. Due to our existing capacity entering expiry, it is being throttled and refreshes and jobs are taking longer to run than usual. If you have any refreshes that are slower, please wait for them to run. If they fail, the only solution for now is to re-try them later, however those refreshes will also be slower than normal. We will have the new Fabric Capacity purchased and available before our current capacity is paused on 31st January 2026. Until then, the service will be degraded and refreshes throttled. | Medium |
| Turnitin Feedback Studio Accessibility Improvement Rolled Out on 20th March | Fri 20-Mar-26, 15:00 Until Mon 13-Apr-26, 12:30 |
23 days, 21 hours, 30 minutes At Risk |
| Turnitin announced Accessibility Improvements rollout on March 20th 2026 - 'Customers may notice small changes to parts of the platform, including website workflows and the classic Standard Assignment experience. These updates are designed to improve navigation, usability, and overall accessibility for all users.' Release notes: https://guides.turnitin.com/hc/en-us/articles/27251688507533-Turnitin-release-notes#h_01KMK3HHAB7SANK9S2DD91TRX6 Turnitin Support Case: 660863. DLAM Service team asked for specifications of what had been changed but had not received any details yet. We are currently seeking further clarifications from the Account Manager. | Medium |
| Datastore annual update of GPFS and Samba | Mon 13-Apr-26, 08:00 Until Tue 14-Apr-26, 18:00 |
1 day, 10 hours At Risk |
| Datastore annual Software update will include the following parts: Update all System to the latest OS level patches (Rocky 8,10.x); Update IBM Spectrum Storage (GPFS) to the latest support version 5.2.3.x; Update CTDB/Samba to the latest version of 4.23.x; Updating GPFS filesystems to the latest version (Optional and prevent a rollback to older version, can be also done at a later point). The backend storage servers should be considered AT RISK for the whole day on 13/14th April, then on the 20th CAHSS will have an outage, 21st SG and CSCE, 22nd CVMV and IGMM. There will be a 15min outage from 12pm, but the service should be considered AT RISK 12-2pm. | Medium |
| Mon 20-Apr-26, 12:00 Until Fri 24-Apr-26, 14:00 |
4 days, 2 hours Degraded Service | ||||
| ATLAS/Turnitin integration - submissions not being sent to Turnitin | Mon 13-Apr-26, 12:00 - Ongoing |
7 days, 14 hours, 47 minutes Degraded Service |
| Users of the Turnitin integration in ATLAS may find that submissions are not being sent to Turnitin. The user will see an error message stating "There was a problem sending your submission to Turnitin. The size of your file might be too large." It appears the Turnitin setting "Anonymous Marking" being checked in the ATLAS assignment settings may be causing this behaviour. PebblePad and Turnitin are investigating the issue. | Low |
| The latest version of the Power BI Gateway is available | Tue 14-Apr-26, 11:00 Until Tue 14-Apr-26, 11:30 |
30 minutes Degraded Service |
| The latest version of the Power BI Gateway is available and will be installed on Live at 11:00am on Tuesday 14th April. Any refreshes on reports that use the Live Gateway and are scheduled to run at this time (between 11:00am and 11:30am) may need to be re-run afterwards or at their next scheduled refresh time. This is a standard, expected update to the Gateway and Test has already been completed successfully | Low |
| Testing of EDDIE backup power systems at Mary Somerverville Datacentre | Tue 21-Apr-26, 08:00 Until Tue 21-Apr-26, 08:15 |
15 minutes At Risk |
| Engineers from Estates will simulate a failure of mains electricity to test the backup power systems supporting the EDDIE room at the Mary Somxerville Datacentre. The test will last approximately 10 minutes, and is scheduled for Tuesday 21 April, at 08:00. Staff from IT Infrastructure will be on-site during the test. | Low |
| Switch to Account Mailer for account email notifications | Tue 21-Apr-26, 10:00 Until Tue 21-Apr-26, 16:00 |
6 hours At Risk |
| Switch from the legacy Exchange Provisioner to Account mailer for sending account email notifications | Low |
| Link maintenance between UCF(Gyle) + UoE Network | Tue 21-Apr-26, 23:00 Until Wed 22-Apr-26, 05:00 |
6 hours At Risk |
| Our provider will be carrying out maintenance on the data link between UCF at the Gyle and the university network with the potential of a loss of service lasting up to 360 minutes. | Medium |