IS Alerts
Today's Alerts
| Title | Time | Impact | Affected Services | Description | Criticality |
|---|---|---|---|---|---|
| Pebble+ and ATLAS Update | Wed 30-Sep-26, 06:00 Until Wed 30-Sep-26, 06:30 |
30 minutes Outage |
| Pebble Learning will be releasing an update to Pebble+ and ATLAS. There will be an outage of 30 minutes while this work is done and then an At Risk period of 30 minutes. | Low |
| Wed 30-Sep-26, 06:30 Until Wed 30-Sep-26, 07:00 |
30 minutes At Risk | ||||
| Virgin Media + O2 Users Reporting Issues Connecting to VPN + other services | Tue 29-Sep-26, 08:00 - Ongoing |
18 hours, 30 minutes At Risk |
| We are seeing issues for Virgin Media and O2 customers (broadband and mobile) connecting to the VPN. This may also impact anyone on a virtual operator that piggy backs on O2 mobile network - Tesco, GiffGaff, Sky + Chattr The VPN is functioning normally with significant numbers of users connecting and operating successfully. [UPDATE 15:10 29/09/2026] We have checked with Jisc who operate the JANET network and they have confirmed everything is normal on the JANET network. They have escalated this issue to Virgin and Virgin have asked impacted users to report the issue directly to Virgin Media. | Low |
| Collaborate screen sharing not working in Chrome (32-bit) | Tue 02-Jun-26, 12:00 - Ongoing |
119 days, 14 hours, 30 minutes Degraded Service |
| Users of Chrome 32-bit are unable to use "Share Application/Screen" in Collaborate. The user sharing the content will be able to see it but participants in the session will see a black screen. Users of Chrome 64-bit are not affected. Workaround: Other supported browsers are not affected by this issue so we recommend switching to Edge (Firefox is not supported by Collaborate) until further notice. | Medium |