IS Alerts
Today's Alerts
| Title | Time | Impact | Affected Services | Description | Criticality |
|---|---|---|---|---|---|
| EUCLID DB - Ongoing scheduled maintenance | Wed 20-May-26, 19:00 Until Wed 20-May-26, 20:00 |
1 hour Outage |
| Routine maintenance is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. | Low |
| Wed 20-May-26, 20:00 Until Wed 20-May-26, 21:00 |
1 hour At Risk | ||||
| Ongoing scheduled maintenance | Wed 20-May-26, 19:00 Until Wed 20-May-26, 21:00 |
2 hours Outage |
| Routine maintenance is required on the core database server. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. | Low |
| Wed 20-May-26, 21:00 Until Wed 20-May-26, 23:00 |
2 hours At Risk | ||||
| Configure DKIM Signing for Outbound Emails via Relays | Tue 19-May-26, 09:00 Until Tue 19-May-26, 11:00 |
2 hours At Risk |
| This change is being raised to address the DKIM failure problem identified on outbound mails with attachments. (P2603-007) The University's outgoing mails route from Sender -> Exchange Online -> Exchange Onprem -> Relays -> internet and currently, outbound messages originating from exchange are DKIM‑signed by Exchange Online Protection (EOP) earlier in the mail flow. However, the antivirus functionality on the relays may be unpacking and repacking the outgoing messages during scanning, which modifies the message content and results in DKIM signature validation failures before the email leaves our infrastructure. Recommendation from consultations with Microsoft and Phoenix was that emails should be DKIM signed at the last hop and so, to address this problem, we plan to apply DKIM signing at the final hop on the mail relays, immediately before messages are sent to the internet. This ensures that messages are signed after all inspection and modification has completed, restoring DKIM integrity and improving email authentication, deliverability, and compliance with modern (and tighter) mail security standards, that our outgoing mails now encounter. | Medium |
| Power BI Premium P1 Workspace Migration to Microsoft Fabric F64 | Mon 18-May-26, 12:30 Until Fri 22-May-26, 17:00 |
4 days, 4 hours, 30 minutes At Risk |
| In the week commencing 18th May 2026 all existing (approx 900) Workspaces that reside on Power BI Premium P1 Capacity will be moving to Microsoft Fabric F64 Capacity. We are working with Simpson assocciates consultancy firm, together with Microsoft and support from our partner Phoenix to evaluate, migrate and review all Workspaces that sit within our Power BI Premium P1 Capacity. Power BI Premium P1 is changing to Microsoft Fabric and our existing capacity will expire at the end of May. The migration work is scheduled to take place over the week commencing 18th May until 22nd May. We will have a review period after this until 27th May. | Medium |
| Mon 25-May-26, 09:00 Until Wed 27-May-26, 17:00 |
2 days, 8 hours At Risk | ||||
| Collaborate session and recording issues | Wed 06-May-26, 09:00 - Ongoing |
13 days, 18 hours, 51 minutes Degraded Service |
| Update: Collaborate have deployed a release on 14 May which appears to have resolved in-session issues with screen sharing and camera feeds - however, recordings continue to contain errors, with camera feeds freezing and a blank screen seen in some circumstances. We are investigating various issues with Collaborate. -During the session, camera feeds may randomly freeze. -During the session, a shared screen may show to other users as a black screen. -Collaborate recordings may not render/play back correctly. Users may find there is a black screen where there should be a camera feed displayed, or a camera feed may freeze randomly. Other users have reported that PowerPoint presentations are rendering as a white screen. We are working with the vendor to resolve these issues. | Medium |
| Turnitin Feedback Studio Accessibility Improvement Rolled Out on 20th March | Fri 20-Mar-26, 15:00 Until Mon 13-Jul-26, 12:30 |
114 days, 21 hours, 30 minutes At Risk |
| Turnitin announced Accessibility Improvements rollout on March 20th 2026 - 'Customers may notice small changes to parts of the platform, including website workflows and the classic Standard Assignment experience. These updates are designed to improve navigation, usability, and overall accessibility for all users.' Release notes: https://guides.turnitin.com/hc/en-us/articles/27251688507533-Turnitin-release-notes#h_01KMK3HHAB7SANK9S2DD91TRX6 Turnitin Support Case: 660863. DLAM Service team asked for specifications of what had been changed but had not received any details yet. We are currently seeking further clarifications from the Account Manager. | Medium |
| Power BI Capacity issues | Mon 01-Dec-25, 09:00 Until Wed 27-May-26, 17:00 |
177 days, 8 hours Degraded Service |
| The licence that grants us our Power BI service (Power BI Premium P1) is expiring, which is expected due to the purchase of the new Microsoft Fabric F64 capacity. However, the purchase of this new capacity is delayed. Due to our existing capacity entering expiry, it is being throttled and refreshes and jobs are taking longer to run than usual. If you have any refreshes that are slower, please wait for them to run. If they fail, the only solution for now is to re-try them later, however those refreshes will also be slower than normal. We will have the new Fabric Capacity purchased and available before our current capacity is paused on 31st January 2026. Until then, the service will be degraded and refreshes throttled. | Medium |