Title | Time | Impact | Affected Services | Description | Planning |
---|---|---|---|---|---|
Pure Cloud Portal Application - Supplier Maintenance
More info |
28-May-2022 08:00AM - 05:00PM |
9 hours At risk |
|
Pure Cloud Portal Application - the suppliers Elsevier are applying maintenance to the servers but no impact on the service is expected |
Agreed - Short Notice ![]() |
Pebble+ & ATLAS Update
More info |
30-May-2022 07:00AM - 07:10AM |
10 minutes Outage |
|
Pebble Learning will be carrying out a minor update of Pebble+ and ATLAS to bring the platform onto version 2022.5. |
Unplanned ![]() |
30-May-2022 07:10AM - 07:40AM |
30 minutes At risk |
||||
eOPAS outage during upgrade
More info |
31-May-2022 08:00AM - 01:00PM |
5 hours Outage |
|
Users will not be able to use eOPAS while the upgrade takes place (to eOPAS v 6.8.3.1). The current eOPAS system is only compatible with Internet Explorer, which is scheduled to be removed from support as of 25th June 2022. The upgraded version, V 6.8.3.1 will run with Microsoft Edge when configured in IE mode. |
Planned ![]() |
31-May-2022 01:00PM - 05:00PM |
4 hours At risk |
||||
WorkTribe Maintenance and Auto Patching
More info |
31-May-2022 05:30PM - 06:30PM |
1 hour At risk |
|
WorkTribe application will automatically be patched by vendor. |
Planned ![]() |
EUCLID Outage
More info |
01-Jun-2022 06:00AM - 06:20AM |
20 minutes Outage |
|
EUCLID will experience a short outage between 6:00 am and 6:20 am while essential security patches are applied to the server. The application should be considered At Risk until 8:00 am. The application servers will be restarted following patching, but there should be no loss of service for eVision. Client outage has been agreed. |
Planned ![]() |
01-Jun-2022 06:20AM - 08:00AM |
1 hour 40 minutes At risk |
||||
Moodle server patching restarts
More info |
01-Jun-2022 06:00AM - 08:00AM |
2 hours At risk |
|
Moodle DEV, TEST and LIVE servers will be restarted between 06:00 and 08:00am as part of regular Linux patching. LIVE service should be considered at risk during this period. Application server restarts are staggered to allow load balancing to keep the service available where possible. |
Planned ![]() |
UWS and EdWeb at risk - regular monthly patching
More info |
01-Jun-2022 07:00AM - 08:00AM |
1 hour At risk |
|
UWS & EdWeb will be at risk over the period of patching. Just 2 of the 4 servers are patched at the same time so therefore this is marked as at risk. There is the potential risk that users may lose their sessions, but this risk is very low. |
Cancelled ![]() |
02-Jun-2022 07:00AM - 08:00AM |
1 hour At risk |
||||
eFinancials Outage
More info |
01-Jun-2022 07:00AM - 07:20AM |
20 minutes Outage |
|
eFinancials will experience a brief outage between 7:00 - 7:20am while essential security patches are applied to the server. There will also be an At-Risk period from 7:20 - 9:00am. |
Planned ![]() |
01-Jun-2022 07:20AM - 09:00AM |
1 hour 40 minutes At risk |
||||
SOA, IDM, Event Booking at risk
More info |
01-Jun-2022 07:00AM - 09:00AM |
2 hours At risk |
|
Due to a regular update of the system the SOA, IDM (Live and TEST) will be considered at risk between 07:00 and 09:00 AM. |
Planned ![]() |
MyED at risk
More info |
01-Jun-2022 07:00AM - 08:00AM |
1 hour At risk |
|
MyEd will be at risk over a period of patching. Just 3 of the 6 servers are patched at the same time so therefore MyEd is marked as at risk. There is the potential risk that users may lose their sessions, but this risk is very low. |
Planned ![]() |
02-Jun-2022 07:00AM - 08:00AM |
1 hour At risk |
||||
Wiki - Patching restarts
More info |
01-Jun-2022 07:00AM - 07:30AM |
30 minutes Outage |
|
The Wiki's application server is set to restart at 7am on the first Wednesday of every month for regular Linux patching. Service can be expected to be unavailable while the server restarts around 7am, and at risk for a while after until around 8am. |
Planned ![]() |
01-Jun-2022 07:30AM - 08:00AM |
30 minutes At risk |
||||
JIRA, UoE website search, PURE, Hosted sites outage
More info |
01-Jun-2022 08:00AM - 08:20AM |
20 minutes Outage |
|
Several Linux servers need to be patched. This includes LIVE, TEST and DEV for the following systems: JIRA, UoE website search, PURE, Hosted sites. The following systems will be unavailable: JIRA, Hosted Websites, PURE and Drupal services between 8 am and 8:20 am and should be considered at risk until 10 am. |
Planned ![]() |
01-Jun-2022 08:20AM - 10:00AM |
1 hour 40 minutes At risk |
||||
ACF - Network migration
More info |
01-Jun-2022 10:00AM - 11:00AM |
1 hour Outage |
|
There will be shorts periods (5 and 30 seconds) of network outage as each VLAN is migrated which will affect all teams using ECDF systems and services in the ACF for a limited period. |
Planned ![]() |
SPSS License Service - Outage
More info |
01-Jun-2022 03:00PM - 05:00PM |
2 hours Outage |
|
THALES Engineers think they have identified the code branch which is crashing our servers. The SPSS License Manager will be upgraded again and new diagnostic binaries will be used to capture more detailed information for THALES to pinpoint the problem. The old license manager will be restored after the logs have been collected. |
Planned ![]() |
DataStore unavailable
More info |
From: 03-Jun-2022 - 12:00PM To: 05-Jun-2022 - 05:30PM |
2 days 5 hours 30 minutes Outage |
|
DataStore will be shut down for fibre channel switch replacement. This will affect anything that uses SDX/Managed desktop resources. Any persistent connections to DataStore will drop and will need to be reconnected when the service resumes. External services that rely on DataStore will be unavailable. |
Planned ![]() |
IDM and VRS upgrade
More info |
07-Jun-2022 08:00AM - 05:00PM |
9 hours Outage |
|
No new data or modifications for staff, student and visitor records. Major services affected: EUCLID, People & Money, EASE, email and MyEd. |
Planned ![]() |
From: 07-Jun-2022 - 05:01PM To: 08-Jun-2022 - 05:00PM |
23 hours 59 minutes At risk |
||||
Jira DB Oracle upgrade
More info |
07-Jun-2022 08:00AM - 09:00AM |
1 hour Outage |
|
Jira DB Oracle version will be upgraded from version 19.9 to 19.13, Jira users will not have access during the upgrade. |
Planned ![]() |
07-Jun-2022 09:00AM - 05:00PM |
8 hours At risk |
||||
Wiki Database Maintenance
More info |
08-Jun-2022 02:00PM - 06:00PM |
4 hours Outage |
|
Wiki Oracle database version upgrade under project COM067: Wiki will be unavailable for all users while the database maintenance takes place. The service should then be consider at risk, although no additional disruption is expected. |
Planned ![]() |
From: 08-Jun-2022 - 06:00PM To: 09-Jun-2022 - 12:00PM |
18 hours At risk |
Title | Time | Impact | Affected Services | Description | Planning |
---|---|---|---|---|---|
Web Central / CAD Unavailable
More info |
25-May-2022 09:05AM - 09:20AM |
15 minutes Outage |
|
I220517-0182 Building Ops Console Error on WebCentral Restart of application required |
Agreed - Short Notice Complete ![]() |
25-May-2022 01:00PM - 01:15PM |
15 minutes Outage |
||||
Datastore samba patching to v4.15
More info |
From: 25-May-2022 - 09:00AM To: 26-May-2022 - 05:00PM |
1 day 8 hours Degraded |
|
Patch SAMBA on the back end storage servers to 4.15 to ensure continued support for security patches in the future. The service impact is low. Each college will drop connectivity for a few seconds up to three times in the defined time, with one slightly longer outage of up to a minute. |
Planned Complete ![]() |
Upgrade of the Pure application
More info |
24-May-2022 09:00AM - 02:00PM |
5 hours Outage |
|
The upgrade will be affecting Pure users during the outage time specified above. |
Planned Complete ![]() |
24-May-2022 02:00PM - 05:00PM |
3 hours At risk |
||||
Serengeti Document Managment Application upgrade
More info |
24-May-2022 09:30AM - 11:15AM |
1 hour 45 minutes Outage |
|
Serengeti Document Managment Application upgrade. Update: Upgrade completed successfully. |
Agreed - Short Notice Complete ![]() |
24-May-2022 11:15AM - 05:00PM |
5 hours 45 minutes At risk |
||||
People and Money unavailable
More info |
From: 20-May-2022 - 09:00PM To: 21-May-2022 - 04:00PM |
19 hours Outage |
|
Oracle will apply: Fusion Applications Update 22B and the May Maintenance Pack and Weekly Maintenance Pack for Fusion Applications Update 22B |
Planned Complete ![]() |
WorkTribe Maintenance and Auto Patching
More info |
17-May-2022 05:30PM - 06:30PM |
1 hour At risk |
|
WorkTribe application will automatically be patched by vendor. LIVE will be patched to the latest release. |
Planned ![]() |
19-May-2022 05:30PM - 06:30PM |
1 hour Outage |
||||
Web Central / CAD Unavailable
More info |
19-May-2022 11:00AM - 11:30AM |
30 minutes Outage |
|
I220517-0182 Building Ops Console Error on WebCentral Restart of application required |
Agreed - Short Notice ![]() |
EdWeb 'At Risk' period during updates
More info |
19-May-2022 08:00AM - 10:00AM |
2 hours At risk |
|
Deployment of Drupal security and module updates. EdWeb editors may not have access to the CMS (editorial interface) during the update window: 08:00 AM, 19-May-22 — 10:00 AM, 19-May-22 |
Planned Complete ![]() |
Web Central / CAD Unavailable
More info |
18-May-2022 03:10PM - 03:20PM |
10 minutes Outage |
|
I220517-0182 Building Ops Console Error on WebCentral Restart of application required after switching on Debug. |
Agreed - Short Notice Complete ![]() |
18-May-2022 03:25PM - 03:35PM |
10 minutes Outage |
||||
Power BI Premium Gen2 Update
More info |
18-May-2022 08:30AM - 08:35AM |
5 minutes Outage |
|
Our Power BI tenancy will be updated from the current Gen1 version to Power BI Premium Gen2. Microsoft state that there is no downtime and that the update should take no longer than 10 minutes. I am putting a 5 minute outage to cover any refresh issues that may occur at the time we enable this feature. We will test the Gateway and Reports afterwards to ensure that it is working OK. |
Planned Complete ![]() |
18-May-2022 08:35AM - 09:30AM |
55 minutes At risk |
||||
Wired and Wireless network upgrade, Central Area
More info |
From: 18-May-2022 - 08:00AM To: 26-May-2022 - 05:00PM |
8 days 9 hours Outage |
|
The wired and wireless network will be replaced in the following buildings at the Central Area: 16-20,21,22 & 23 George Square and Lauriston Place There will be a loss of wired and wireless connectivity during the schedule time for long periods (up to 3hrs). |
Planned ![]() |
Microsoft Teams - Email channel feature broken
More info |
From: 18-May-2022 - 08:00AM To: 19-May-2022 - 09:00AM |
1 day 1 hour Degraded |
|
Emails sent to Microsoft Teams channels may result in an undeliverable message. Microsoft have been alerted to the issue and its now under investigation. End users should make use of direct posting to channels or use an alternative communication method as a workaround in the meantime. |
Unplanned Complete ![]() |
Microsoft Teams - Email channel feature broken
More info |
18-May-2022 08:00AM - 08:01AM |
1 minutes Degraded |
|
Emails sent to Microsoft Teams channels may result in an undeliverable message. Microsoft have been alerted to the issue and its now under investigation. End users should make use of direct posting to channels or use an alternative communication method as a workaround in the meantime. |
Unplanned Complete ![]() |
Eddie q* commands returning an error.
More info |
From: 17-May-2022 - 05:00PM To: 18-May-2022 - 09:00AM |
16 hours At risk |
|
Update 18:50 we believe this is resolved, but will keep the service AT RISK until 9am. Eddie (was) returning an error when doing q* commands - qsub, qstat, qlogin etc. ECDF are aware and investigating. Running jobs and accessing data may return IO errors. Updates will be supplied as we get more information. |
Unplanned Complete ![]() |
Web Central / CAD Unavailable
More info |
17-May-2022 12:00PM - 12:30PM |
30 minutes Outage |
|
I220517-0182 Building Ops Console Error on WebCentral Restart of server required |
Agreed - Short Notice Complete ![]() |
Wiki Database Maintenance
More info |
17-May-2022 08:00AM - 12:00PM |
4 hours Outage |
|
Wiki will be unavailable for all users while the database maintenance takes place. The service should then be consider at risk, although no additional disruption is expected. |
Cancelled ![]() |
17-May-2022 12:00PM - 05:00PM |
5 hours At risk |
||||
Web Central Unavailable
More info |
17-May-2022 08:50AM - 09:05AM |
15 minutes Outage |
|
I220517-0182 Building Ops Console Error on WebCentral Restart required |
Agreed - Short Notice Complete ![]() |
17-May-2022 10:00AM - 10:15AM |
15 minutes Outage |
||||
Journyx Upgrade
More info |
14-May-2022 01:00PM - 11:00PM |
10 hours Outage |
|
Journyx SaaS platform will be upgraded by the supplier to version 12.6.0 Users will not be able to access or update Journyx during this period. |
Planned Complete ![]() |
Parking System Outage
More info |
13-May-2022 08:00AM - 11:30AM |
3 hours 30 minutes Outage |
|
The University's Parking Permit system is currently unavailable. Users are currently receiving error message "Web Login Service - Stale Request" when logging in. The Parking Team are aware of the issue and have been in touch with Vendor |
Unplanned Complete ![]() |