IS Alerts

Currently Open Alerts

Current Alerts

Title Time Impact Affected Services Description Planning
DataStore Usage Reporting

More info
From: 17-Jun-2019 - 09:00AM
- Ongoing
57 days 8 hours
Degraded
  • User File Store
  • DataStore
***UPDATE Wednesday 26 June: We have made some adjustments to quotas on CSCE to allow people to work in group and user spaces while we investigate the issue. No charges will be incurred due to these adjustments. *** Issue (still ongoing): an inconsistency has arisen in usage reporting on group and user spaces on CSCE DataStore which has caused some user/group spaces to go over quota. Affects Windows desktop home (M:) and shared drives for users in the College of Science and Engineering. Unplanned
unplanned

DataStore - port 22222 (for sftp/sshfs access) blocked

More info
From: 19-Jun-2019 - 09:00AM
- Ongoing
55 days 8 hours
Degraded
  • User File Store
  • DataStore
We have had to block DataStore port 22222 in order to deal with ongoing operational issues. This will affect sftp/sshfs access. NFS and CIFS/SMB access still available. White-listing may be possible for dedicated machines on the University network. Please contact IS.Helpline@ed.ac.uk for report issues and request support. Unplanned
unplanned

Windows Patching

More info
From: 17-Jul-2019 - 12:00AM
To:      19-Jul-2019 - 12:00PM
2 days 12 hours
At risk
  • ITI Managed Windows Server Systems
Monthly Microsoft Patching Process from Midnight Wednesday 17th July until 12:00 Friday 19th July. Planned
planned

Replay Scheduler Rollover

More info
17-Jul-2019
02:00PM - 05:00PM
3 hours
At risk
  • Lecture Recording
We will be running the rollover of academic year on the Replay Scheduler on the 17th of July. Whilst users will still be able to access the application they may receive errors when searching for courses to opt-out of whilst the rollover takes place. Comms will be sent once the process has completed. Agreed - Short Notice
shortNotice

From: 17-Jul-2019 - 05:00PM
To:      18-Jul-2019 - 05:00PM
1 day
Degraded
Accommodation, Catering and Events [ACE] Critical Patching

More info
18-Jul-2019
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
Accommodation, Catering and Events [ACE] applications 'At Risk' 06:00 Thursday 18 July until 06:30 Thursday 19 July. Critical Patching. Planned
planned

19-Jul-2019
06:00AM - 06:30AM
30 minutes
At risk

Recently Closed Alerts

Recently Closed Alerts

Title Time Impact Affected Services Description Planning
Mains power work at KB House and Murray Library

More info
08-Jul-2019
07:30AM - 11:30AM
4 hours
Outage
  • KB House and Murray Library network
KB House and Murray Library will move onto power generator supplies on Monday 8th of July and then back to normal mains power on Thursday 18th July due to power works that is going on. Network connectivity will be at risk during the planned work there. Unplanned
Complete
completed-unplanned

18-Jul-2019
07:30AM - 09:00AM
1 hour 30 minutes
Outage

Forthcoming Service Alerts for the next 2 weeks

Forthcoming Service Alerts for the next 2 weeks

Title Time Impact Affected Services Description Planning
Accommodation, Catering and Events [ACE] Critical Patching

More info
18-Jul-2019
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
Accommodation, Catering and Events [ACE] applications 'At Risk' 06:00 Thursday 18 July until 06:30 Thursday 19 July. Critical Patching. Planned
planned

19-Jul-2019
06:00AM - 06:30AM
30 minutes
At risk
Questionmark Perception (QMP) Unavailable

More info
From: 22-Jul-2019 - 09:00AM
To:      24-Jul-2019 - 01:00PM
2 days 4 hours
Outage
  • Questiomark Perception (QMP)
Questionmark Perception (QMP) is being upgraded and will be unavailable to users between 09:00 AM, Mon 22-Jul-19 — 01:00 PM, Wed 24-Jul-19. It will then be considered at risk between 01:00 PM, Wed 24-Jul-19 — 05:00 PM, Fri 26-Jul-19. Planned
planned

From: 24-Jul-2019 - 01:00PM
To:      26-Jul-2019 - 05:00PM
2 days 4 hours
At risk
Projects Website

More info
22-Jul-2019
10:00AM - 12:00PM
2 hours
Outage
  • Projects Website
Projects Website outage - Monday 22 July 10:00 - 12:00 service should be considered at risk until 17:00. There will be an outage to the Projects Website in order that enhancements can be applied. Planned
planned

22-Jul-2019
12:00PM - 05:00PM
5 hours
At risk
Profile Server Upgrade - PRF-STAFF1, affecting IS and CMVM Staff

More info
23-Jul-2019
08:00AM - 01:00PM
5 hours
Outage
  • Staff profile servers affecting IS and CMVM Staff using Windows 7/8.1 computers
Profile Server Upgrade - PRF-STAFF1, Tuesday 23 July 08:00 - 13:00. Upgrading PRF-STAFF1 profile server, this ONLY affects Windows 7/8.1 computers Planned
planned

Profile Server Upgrade - PRF-STAFF2, affecting CSCE and Corporate Staff

More info
24-Jul-2019
08:00AM - 01:00PM
5 hours
Outage
  • Staff profile servers affecting CSCE and Corporate Staff using Windows 7/8.1 computers
Profile Server Upgrade - PRF-STAFF2, 08:00 - 13:00 Wednesday 24 July. Upgrading PRF-STAFF2 profile server, this ONLY affects Windows 7/8.1 computers Planned
planned

Adobe Connect Outage

More info
24-Jul-2019
09:00AM - 12:00PM
3 hours
Outage
  • Adobe Connect
Wednesday 24th July there will be an outage of Adobe Connect between 09:00 and 12:00 pm with subsequent at risk period 12:00 to 02:00 pm. Planned
planned

24-Jul-2019
12:00PM - 02:00PM
2 hours
At risk
Upgrade to Load Balancers

More info
24-Jul-2019
09:00AM - 05:00PM
8 hours
At risk
  • Load Balancers
Load Balancers at risk, 09:00 - 17:00 Wednesday 24th July. Applications relying on the load balancers will be at risk but no interruption of service is anticipated. Planned
planned

Profile Server Upgrade - PRF-STAFF3, affecting CAHSS Staff

More info
25-Jul-2019
08:00AM - 01:00PM
5 hours
Outage
  • Staff profile servers affecting CAHSS Staff using Windows 7/8.1 computers
Profile Server Upgrade - PRF-STAFF3, 08:00 - 13:00 Thursday 25 July. Upgrading PRF-STAFF3 profile server, this ONLY affects Windows 7/8.1 computers Planned
planned

Timetabling 19/20 Service Unavailable from 26th of July till 27th of August

More info
From: 26-Jul-2019 - 08:00AM
To:      27-Aug-2019 - 05:00PM
32 days 9 hours
Outage
  • Timetabling
Essential Maintenance is required to re-build the Timetabling Database prior to the start of Term. This is a planned task and is required to improve the performance of the Timetabling System. This is due to take place from Friday the 26th of July till Tuesday the 27th of August. Planned
planned

From: 27-Aug-2019 - 05:00PM
To:      28-Aug-2019 - 05:00PM
1 day
At risk
Projects Website outage

More info
29-Jul-2019
10:00AM - 12:00PM
2 hours
Outage
  • Projects Website
Outage of approx 2 hours with subsequent 2 hours at risk commencing 10am Monday 29 July during upgrade. Planned
planned

29-Jul-2019
12:00PM - 05:00PM
5 hours
At risk
Eleanor Researcher Cloud Service upgrade

More info
From: 30-Jul-2019 - 09:00AM
To:      01-Aug-2019 - 08:00AM
1 day 23 hours
Degraded
  • Eleanor - Ceph Backend Storage
A rolling update will be applied that should minimize the likelihood of service disruption and data loss. Backups of data will be taken where possible but it is possible there will be problems with version skew although this isn't normally observed in such an upgrade. Planned
planned

Service Alerts for the past 2 weeks

Service Alerts for the past 2 weeks

Title Time Impact Affected Services Description Planning
Replay Scheduler Rollover

More info
17-Jul-2019
02:00PM - 05:00PM
3 hours
At risk
  • Lecture Recording
We will be running the rollover of academic year on the Replay Scheduler on the 17th of July. Whilst users will still be able to access the application they may receive errors when searching for courses to opt-out of whilst the rollover takes place. Comms will be sent once the process has completed. Agreed - Short Notice
shortNotice

From: 17-Jul-2019 - 05:00PM
To:      18-Jul-2019 - 05:00PM
1 day
Degraded
WorkTribe unavailable for 30mins

More info
17-Jul-2019
04:15PM - 04:45PM
30 minutes
Outage
  • Worktribe
Wednesday 17 July 4:15pm WorkTribe will be inaccessible for approx 30mins with an at risk for 15mins Unplanned
unplanned

17-Jul-2019
04:46PM - 05:00PM
14 minutes
At risk
Worktribe Unavailable

More info
17-Jul-2019
04:15PM - Ongoing
30 minutes
Outage
  • Worktribe
Worktribe is about to go down and will be inaccessible for up to 30 minutes As informed by the Supplier . Cancelled
cancelled

Serengeti Outage

More info
17-Jul-2019
04:00PM - 04:30PM
30 minutes
Outage
  • Serengeti
Wednesday 17 July Serengeti is currently unavailable. IS Applications Management are currently investigating and will restore the service as soon as possible. Unplanned
Complete
completed-unplanned

WebCentral CAD Unavailable

More info
17-Jul-2019
12:00PM - 12:12PM
12 minutes
Outage
  • WebCentral
  • WebCentral CAD
WebCentral CAD re-start required for fixing issues with Archibus Mobile App I190717-1167 Craftsmen's Phones / Archibus App WebCentral CAD not working Wednesday 17 July 12:00-13:00 Agreed - Short Notice
Complete
completed-shortNotice

LEARN maintenance

More info
17-Jul-2019
09:00AM - 05:00PM
8 hours
At risk
  • Learn
DNS change so that www.learn.ed.ac.uk will point to Learn in the cloud and not to self-hosted Learn. The change will happen at 9 o'clock and the time required for propagation of the DNS change will be reduced ahead of this change. If between Monday 8th & Wednesday 17th of July there is an issue, which is very unlikely, and moving Learn to the Cloud is not possible we will upgrade self hosted Learn on Wednesday 17th of July. This would mean Learn would be unavailable on the 17th of July between 9am to 5pm. This is a contingency plan. Planned
Complete
completed-planned

Windows Patching

More info
From: 17-Jul-2019 - 12:00AM
To:      19-Jul-2019 - 12:00PM
2 days 12 hours
At risk
  • ITI Managed Windows Server Systems
Monthly Microsoft Patching Process from Midnight Wednesday 17th July until 12:00 Friday 19th July. Planned
planned

SAP Business Objects / BI Suite - Classic Launchpad not loading reports

More info
16-Jul-2019
09:45AM - 10:15AM
30 minutes
Degraded
  • Reporting + Analytics (BI Suite)
Users may find that reports cannot be loaded via the Classic version of SAP / BI Suite. When opening a report the application displays a spinning loading screen but it does not load the report. UPDATE: This only affects the Chrome Browser so if anyone needs to use Classic view, they can do so in Firefox (the recommended browser for BI Suite, or IE) Unplanned
Complete
completed-unplanned

Parking Application System upgrade

More info
15-Jul-2019
08:00AM - 12:00PM
4 hours
Outage
  • Parking
Parking Application System unavailabe 08:00 - 12:00 Monday 15 July, Service should be considered at risk until 17:00 - Saas application implemented by external suppiler, Imperial Civil Enforcement Solutions - ICES. Planned
Complete
completed-planned

15-Jul-2019
12:00PM - 05:00PM
5 hours
At risk
Jira outage and "at risk" period Monday 15th July 11:00-11:30

More info
15-Jul-2019
11:00AM - 11:15AM
15 minutes
Outage
  • Jira
Jira requires an emergency change on Monday 15th July. This will be applied at 11:00AM resulting an approximately 15 minute outage and further 15 minute "at risk" period. Jira Area Owners and Applications Division have been informed. Unplanned
Complete
completed-unplanned

Roll Forward CalSync feed to 19/20

More info
15-Jul-2019
10:00AM - 12:00PM
2 hours
Outage
  • Timetabling
Business as usual Roll Forward of CalSync feed to 19/20 on Monday July 15th 10:00 for 2 hours, no impact is expected. Unplanned
Complete
completed-unplanned

Alma and DiscoverEd at risk period

More info
From: 13-Jul-2019 - 10:00PM
To:      14-Jul-2019 - 01:00AM
3 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system and DiscoverEd, which include DiscoverEd search, Electronic Journals, and Library self services (including DiscoverEd patron account), will be considered "at risk" between Saturday 13th July 10 pm and 1 am on Sunday 14th July. During this time you may need to access ejournals and ebooks via this URL: http://edin.ac/1TS15qa. Links from Resource Lists to citation information may be affected Planned
Complete
completed-planned

Turnitin Outage Saturday 13- Sunday 14 July

More info
From: 13-Jul-2019 - 04:00PM
To:      14-Jul-2019 - 12:00AM
8 hours
Outage
  • Learn
  • Moodle
  • Turnitin
During planned maintenance 04:00 PM, Saturday 13-Jul-19 — 12:00 AM, Sunday 14-Jul-19 Turnitin services will be unavailable globally. This includes the uploading of files, similarity checking, marking and access of feedback. Planned
Complete
completed-planned

Outlook online intermittent connectivity Friday 12th July 2019

More info
12-Jul-2019
02:55PM - 03:10PM
15 minutes
Degraded
  • Office365
We are receiving reports of users with intermittent Outlook online connections. Some users may find that their Outlook desktop client and Outlook Online (outlook.office.com) is not allowing them to access their University email. Information Services are investigating for causes. Unplanned
Complete
completed-unplanned

EdWeb Deployment

More info
11-Jul-2019
10:00AM - 01:00PM
3 hours
Outage
  • EdWeb
EdWeb Deployment, v8.6. This will result in a three hour period where it will not be possible to make edits in EdWeb. A further 4 hour period is designated "at risk" in case further work is required. Cancelled
cancelled

11-Jul-2019
01:00PM - 05:00PM
4 hours
At risk
MyEd Upgrade

More info
From: 11-Jul-2019 - 09:00AM
To:      12-Jul-2019 - 09:00AM
1 day
At risk
  • MyEd
Switchover from current MyEd to new MyEd delivered by project DTI044, 09:00 Thursday 11 July - 09:00 Friday 12 July (see CI906-087). History: Preview versions of MyEd were previously made available to students and staff: Release 3.0 (Preview for staff) scheduled for 1/7/19 (see CI906-055). Release 2.0 (Preview for staff) on 27/5/19 (see CI905-071). Release 1.0 (Preview for students) on 27/5/19 (see CI903-035). As per Go CAB agreement 12th March, expansion of the Preview release did not need to come back to Go CAB. Planned
Complete
completed-planned

Ongoing scheduled patching

More info
10-Jul-2019
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours from 19:00 Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd |Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
Complete
completed-planned

10-Jul-2019
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
10-Jul-2019
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
Complete
completed-planned

10-Jul-2019
08:00PM - 09:00PM
1 hour
At risk
Infrastructure Oracle SOA12 upgrade 9th of July

More info
From: 09-Jul-2019 - 08:00AM
To:      10-Jul-2019 - 01:00PM
1 day 5 hours
Outage
  • Authentication and Authorisation
  • ID Management
  • VRS
Upgrade to SOA infrastructure on Tuesday the 9th of July. IDM and VRS will be unavailable during the outage. Notifications to downstream systems will be delayed during the outage. Update: 16:08 9/7/2019 The upgrade work has been completed, but testing has revealed a SOA processing issue affecting data updates. Investigation is ongoing. Meanwhile the processing outage will be extended into the original at risk period. Update: 10/07/2019 13:03 The source of the SOA processing issue has been identified for future investigation. Meanwhile the service has been rolled back to SOA 11g. IDM had processed all backlogged changes and the EUCLID Integrator is beign re-enabled. The system will remain at risk for the remainder of today, but no issues are expected. Planned
Complete
completed-planned

10-Jul-2019
01:00PM - 06:00PM
5 hours
At risk
Projects Website updates including EdWeb distribution on 10th of July

More info
10-Jul-2019
10:00AM - 12:00PM
2 hours
Outage
  • Projects Website
Projects Website updates on Wednesday the 10th of July. Minor enhancements to functionality. Update to latest version of EdWeb Distribution and recommended version of all modules. Planned
Complete
completed-planned

10-Jul-2019
12:00PM - 05:00PM
5 hours
At risk
blogs.ed.ac.uk brief outage

More info
10-Jul-2019
11:00AM - 11:10AM
10 minutes
Outage
  • Academic Blogging service (blogs.ed.ac.uk
The blogs.ed.ac.uk service will be unavailable briefly whist security config is applied on the server. We anticipate that the service will be unavailable for less than 5 minutes whilst this work is undertaken. Agreed - Short Notice
Complete
completed-shortNotice

Live Environment Maintenance

More info
10-Jul-2019
10:00AM - 05:00PM
7 hours
At risk
  • Notifications Service
Deployment of development fixes to Live environment Planned
Complete
completed-planned

Middleware component patching

More info
10-Jul-2019
09:00AM - 05:00PM
8 hours
At risk
  • API Infrastructure
Expected to have low impact but involves many University IT services. Planned
Complete
completed-planned

DataStore at Risk/Outage

More info
From: 08-Jul-2019 - 09:00AM
To:      09-Jul-2019 - 05:00PM
1 day 8 hours
At risk
  • User File Store
  • DataStore, DataSync
***This work has now been cancelled due to recent issues** Datastore at risk from 09:00am Monday 8th July until Tuesday 9th July 05:00 PM to complete previous planned upgrade. Additionally, there will be a planned outage for one hour from 06:00 PM - 07:00 PM on Tuesday 9th July. Please note access to network drives M and U may be unavailable during this time. Cancelled
cancelled

09-Jul-2019
06:00PM - 07:00PM
1 hour
Outage
Wiki is currently unavailable

More info
09-Jul-2019
03:05PM - 03:15PM
10 minutes
Outage
  • Central Wiki Service
The Wiki is unavailable, either giving a 'Page unavailable' error or failing to load after some time. UPDATE: The service was restarted and the Wiki loads again. The cause is currently being investigated. Unplanned
Complete
completed-unplanned

09-Jul-2019
03:15PM - 05:00PM
1 hour 45 minutes
At risk
eInvoicing Code software deployment

More info
09-Jul-2019
09:30AM - 02:00PM
4 hours 30 minutes
At risk
  • E-Financials
Deployment of code for the new eInvoicing application. The application is standalone, consisting of two API, however it does write to eFinancials and the Serengeti document store Cancelled
cancelled

Changes to Learn during migration to Cloud

More info
From: 08-Jul-2019 - 06:00PM
To:      17-Jul-2019 - 09:00AM
8 days 15 hours
Degraded
  • Learn
From 6 p.m. on Monday 8th July to Wednesday 17th July 09:00 a.m, Learn will be available for users but any changes made in Learn during that period will not be migrated to the new system. Learn is scheduled to be back in full service on Wednesday 17th July. Planned
Complete
completed-planned

Mains power work at Chemistry

More info
08-Jul-2019
08:00AM - 09:15AM
1 hour 15 minutes
At risk
  • Chemistry Network
Chemistry will move onto power generator supplies on Monday 8th of July and then back to normal mains power on the 18th July due to power works that is going on. Between 08:00 and 9am on the 8th July there is a possibility of loss of network connectivity to different parts of Chemistry, because of the power work going on. Unplanned
Complete
completed-unplanned

Learn Outage

More info
08-Jul-2019
08:00AM - 06:00PM
10 hours
Outage
  • Learn
Learn Outage Monday 8th July 08:00 AM — 06:00 PM. Self-hosted Learn will be migrated to Blackboard's cloud hosting service. Self-hosted Learn needs to be taken out of service so that no changes can happen, when exports of database and content will be taken which will then be migrated to the cloud environment. Planned
Complete
completed-planned

Mains power work at KB House and Murray Library

More info
08-Jul-2019
07:30AM - 11:30AM
4 hours
Outage
  • KB House and Murray Library network
KB House and Murray Library will move onto power generator supplies on Monday 8th of July and then back to normal mains power on Thursday 18th July due to power works that is going on. Network connectivity will be at risk during the planned work there. Unplanned
Complete
completed-unplanned

18-Jul-2019
07:30AM - 09:00AM
1 hour 30 minutes
Outage
ECA Main building and West Court Power Outage

More info
07-Jul-2019
09:00AM - 12:00PM
3 hours
Outage
  • ECA Main Building network
There will be a planned power outage on the 2nd floor of the ECA Main building on Sunday the 7th of July. There will be no network connectivity on the 2nd floor during this time and also this will affect West Court. Planned
Complete
completed-planned

Library Alma System and DiscoverEd - at risk

More info
From: 06-Jul-2019 - 10:00PM
To:      07-Jul-2019 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system and DiscoverEd, which include DiscoverEd search, Electronic Journals and Library self services (including DiscoverEd patron account), will be considered "at risk" between Saturday 6th July 10 pm and 4 am on Sunday 7th July. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
Complete
completed-planned

Planned fibre work at KB House and Murray Library

More info
From: 06-Jul-2019 - 08:00AM
To:      08-Jul-2019 - 08:00AM
2 days
Outage
  • Kb House network
KB House and Murray Library network will be down during the scheduled fibre work that is happening on Saturday 6th July and Sunday 7th July. Unplanned
Complete
completed-unplanned

Grant Building - Power Work

More info
From: 05-Jul-2019 - 01:00PM
To:      07-Jul-2019 - 04:00PM
2 days 3 hours
Degraded
  • Grant Main Building Network
Currently power mains work is being carried out at Grant Main Building and this will affect network connectivity during the planned work time. Unplanned
unplanned

Wiki at risk following change to Admin access

More info
04-Jul-2019
03:00PM - 03:30PM
30 minutes
At risk
  • Central Wiki Service
The Wiki should be considered at risk for a brief period while we implement a small change to fix an issue whereby pages containing the word "Admin" display a "Forbidden" error from outside the University Network. No service disruption is expected. Change Reference: C1907-035 Agreed - Short Notice
Complete
completed-shortNotice

Network outage following power cut at New College

More info
04-Jul-2019
01:30PM - 03:15PM
1 hour 45 minutes
Outage
  • Library
New College (Mound Place) has no network services following a power outage. The network will be restored as soon as possible. Unplanned
Complete
completed-unplanned

Wiki Restart to resolve issue with missing group names

More info
04-Jul-2019
12:30PM - 12:40PM
10 minutes
Outage
  • Central Wiki Service
The Wiki will be restarted at 12:30 in order to resolve an issue whereby some groups are missing under Manage Users and Groups. Change Reference: C1907-031 Agreed - Short Notice
Complete
completed-shortNotice

04-Jul-2019
12:40PM - 05:00PM
4 hours 20 minutes
At risk
EBIS Online unavailable

More info
04-Jul-2019
12:00PM - 12:09PM
9 minutes
Outage
  • EBIS
  • EBIS Online
I190703-1001 Change Field showing on dw_newconts.cfm C1907-033 Agreed - Short Notice
Complete
completed-shortNotice

04-Jul-2019
12:15PM - 01:00PM
45 minutes
At risk
ThankQ Applications - Restart

More info
04-Jul-2019
10:30AM - 11:30AM
1 hour
Outage
  • ThankQ Applications
Update of ThankQ database and restart of application and database tiers. Agreed - Short Notice
Complete
completed-shortNotice

04-Jul-2019
11:30AM - 12:00PM
30 minutes
At risk
Storage Manager unavailable

More info
From: 01-Jul-2019 - 09:00AM
To:      03-Jul-2019 - 05:00PM
2 days 8 hours
Outage
  • Storage Manager
We have had to make Storage Manager unavailable in order to address issues around Datastore quotas and usage reporting. This will affect the ability to create new storage areas and to view/change quotas and usage on Datastore. Agreed - Short Notice
Complete
completed-shortNotice

04-Jul-2019
09:00AM - 12:00PM
3 hours
Outage
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