IS Alerts
Today's Alerts
| Title | Time | Impact | Affected Services | Description | Criticality |
|---|---|---|---|---|---|
| Worktribe upgrade to v2025.1 | Thu 27-Aug-26, 17:30 Until Thu 27-Aug-26, 21:30 |
4 hours Outage |
| Worktribe will be upgraded to v2025.1. It will be unavailable over a four hour period while the upgrade takes place. | Low |
| Thu 27-Aug-26, 21:30 Until Fri 28-Aug-26, 10:00 |
12 hours, 30 minutes At Risk | ||||
| Upgrade Sympa Application | Thu 27-Aug-26, 12:00 Until Thu 27-Aug-26, 12:30 |
30 minutes Degraded Service |
| A new version of Sympa has been released upstream with a fix for a known bug which is impacting users. | Medium |
| Enhancement release for UoEDisplay digital signage | Thu 27-Aug-26, 10:00 Until Thu 27-Aug-26, 10:15 |
15 minutes Outage |
| Enhancement release for UoEDisplay digital signage | Low |
| Thu 27-Aug-26, 10:15 Until Thu 27-Aug-26, 11:00 |
45 minutes At Risk | ||||
| Xerte application Unavailable | Thu 27-Aug-26, 08:30 Until Thu 27-Aug-26, 08:45 |
15 minutes Outage |
| Xerte Upgrade affecting users of the current Xerte service only. Enable passkey authentication for Single Sign On. | Low |
| Thu 27-Aug-26, 08:45 Until Thu 27-Aug-26, 09:30 |
45 minutes At Risk | ||||
| EdWeb 2 deployment for version R202608-01 | Thu 27-Aug-26, 08:30 Until Thu 27-Aug-26, 10:30 |
2 hours At Risk |
| EdWeb 2 deployment for version R202608-01. This will result in a maximum 2 hour at risk period of the back-end, front-end being unaffected. No outage is expected from this deployment. | Low |
| Pebble+ and ATLAS Update | Thu 27-Aug-26, 06:00 Until Thu 27-Aug-26, 06:30 |
30 minutes Outage |
| Pebble Learning will be releasing an update to Pebble+ and ATLAS. There will be an outage of 30 minutes while this work is done and then an At Risk period of 30 minutes. | Low |
| Thu 27-Aug-26, 06:30 Until Thu 27-Aug-26, 07:00 |
30 minutes At Risk | ||||
| Blogs.ed Service Unavailable | Wed 12-Aug-26, 09:30 - Ongoing |
14 days, 20 hours, 7 minutes Outage |
| Due to an ongoing incident the Blogs.ed service will remain unavailable until IS are confident the service is safe and secure. We cannot provide a specific date for restoration, but we are working urgently to resolve this. Users will not be able to access the service during this time. We will update this service alert accordingly. User with account have been updated on the 21st August via email. The blogs and learn user groups have been updated on the 21st August with further information. | High |
| Collaborate screen sharing not working in Chrome (32-bit) | Tue 02-Jun-26, 12:00 - Ongoing |
85 days, 17 hours, 37 minutes Degraded Service |
| Users of Chrome 32-bit are unable to use "Share Application/Screen" in Collaborate. The user sharing the content will be able to see it but participants in the session will see a black screen. Users of Chrome 64-bit are not affected. Workaround: Other supported browsers are not affected by this issue so we recommend switching to Edge (Firefox is not supported by Collaborate) until further notice. | Medium |