IS Alerts
Currently Open Alerts
| Title | Time | Impact | Affected Services | Description | Criticality |
|---|---|---|---|---|---|
| Power BI Capacity issues | Mon 01-Dec-25, 09:00 Until Sat 31-Jan-26, 17:00 |
61 days, 8 hours Degraded Service |
| The licence that grants us our Power BI service (Power BI Premium P1) is expiring, which is expected due to the purchase of the new Microsoft Fabric F64 capacity. However, the purchase of this new capacity is delayed. Due to our existing capacity entering expiry, it is being throttled and refreshes and jobs are taking longer to run than usual. If you have any refreshes that are slower, please wait for them to run. If they fail, the only solution for now is to re-try them later, however those refreshes will also be slower than normal. We will have the new Fabric Capacity purchased and available before our current capacity is paused on 31st January 2026. Until then, the service will be degraded and refreshes throttled. | Medium |
| Delete actions unavailable in the Wiki | Mon 01-Dec-25, 10:05 - Ongoing |
52 days, 10 hours Degraded Service |
| Some delete actions are not working in the Wiki. As of the 14th of January we are still actively working with the vendor for a resolution. Further updates will be added as and when we progress. | Low |
| Turnitin Paper Lookup Tool Shows No Result for Assignments Pre 2022 | Tue 09-Dec-25, 15:00 - Ongoing |
44 days, 5 hours, 5 minutes Degraded Service |
| The service team discovered in early December 2025 that when using the Turnitin Paper Lookup tool, the classes with Building Block assignments (pre 2022) will show "No Result Found". This was reported to Turnitin (Case 594674) but has not yet been resolved. The last update was on 23rd December 2025 that the developer had identified a fix and are testing it before deploying it to production. The same issue happened before and was resolved in August 2025. We do not know what caused it to reappear. | Low |
| Worktribe Downtime | Thu 22-Jan-26, 17:30 Until Thu 22-Jan-26, 18:30 |
1 hour Outage |
| Worktribe will be unavailable between 1730 and 1830 on Thursday 22nd January to enable the supplier to undertake security patching. The outage should only be for 10 minutes during this window. | Low |