IS Alerts
Today's Alerts
| Title | Time | Impact | Affected Services | Description | Criticality |
|---|---|---|---|---|---|
| Adobe Licence renewal in progress | Wed 02-Sep-26, 09:00 - Ongoing |
2 days, 20 hours, 56 minutes Degraded Service |
| Our Adobe license renewal is currently in progress and we have entered the 7 day grace period from 2nd September. What does this mean: Adobe will alert all users that their license has expired, but the users will still be able to use the software during the grace period. Will users’ lose data: No, this is a warning message. How will we know if everything is OK? The warning message will disappear once the contract renews. New users can't currently be added until the renewal has completed. | Low |
| Learn users seeing "Oops something went wrong" when navigating Learn | Mon 24-Aug-26, 12:30 - Ongoing |
11 days, 17 hours, 26 minutes Degraded Service |
| Some Learn users are experiencing an "Oops something went wrong" when navigating thourgh Learn. Blackboard have identified this as a bug and has been reported by multiple institutions. We are continuing to work with Blackboard support to find a solution as quickly as possible. | Medium |
| Blogs.ed Service Unavailable | Wed 12-Aug-26, 09:30 - Ongoing |
23 days, 20 hours, 26 minutes Outage |
| Due to an ongoing incident the Blogs.ed service will remain unavailable until IS are confident the service is safe and secure. The University of Edinburgh incident team continues its investigation and is publishing updates along with a provisional timeline for restoration of service on the following SharePoint Page: https://edin.ac/3Uaonjk | High |
| Collaborate screen sharing not working in Chrome (32-bit) | Tue 02-Jun-26, 12:00 - Ongoing |
94 days, 17 hours, 56 minutes Degraded Service |
| Users of Chrome 32-bit are unable to use "Share Application/Screen" in Collaborate. The user sharing the content will be able to see it but participants in the session will see a black screen. Users of Chrome 64-bit are not affected. Workaround: Other supported browsers are not affected by this issue so we recommend switching to Edge (Firefox is not supported by Collaborate) until further notice. | Medium |