IS Alerts
Today's Alerts
| Title | Time | Impact | Affected Services | Description | Criticality |
|---|---|---|---|---|---|
| UniDesk access issues in Google Chrome browser with Adobe PDF plugin | Fri 05-Jun-26, 06:00 - Ongoing |
2 days, 13 hours, 48 minutes Degraded Service |
| The vendor of the UniDesk ticket management service has advised that they are aware of an issue whereby users using the Google Chrome browser and also having the Adobe PDF plugin active in it are finding that UniDesk is either failing or slow to load. Turning off the browser plugin/extension and restarting your browser should resolve the issue for now. They are working on a fix to resolve this issue in a forthcoming update of UniDesk. | Low |
| (Western General Hospital) Network DRT Router Firmware Upgrade | Thu 04-Jun-26, 07:00 Until Thu 04-Jun-26, 07:30 |
30 minutes Outage | Network Firmware Upgrade of device feeding Western General Hospital | Medium | |
| Thu 04-Jun-26, 07:31 Until Thu 04-Jun-26, 09:00 |
1 hour, 29 minutes At Risk | ||||
| Gitlab service patching to 19.0.1 | Wed 03-Jun-26, 12:00 Until Wed 03-Jun-26, 14:00 |
2 hours Outage |
| Gitlab will be patched to 19.0.1; this is a security and features update patch. It will take place in our published outage window, 12-2pm on the first Weds of the month, and the service will be unavailable at that time. | Low |
| Collaborate screen sharing not working in Chrome | Tue 02-Jun-26, 12:00 - Ongoing |
5 days, 7 hours, 48 minutes Degraded Service |
| We are investigating an issue where Chrome users are unable to use "Share Application/Screen" in Collaborate. The user sharing the content will be able to see it but participants in the session will see a black screen. We are working with the vendor to resolve this. Workaround: Other supported browsers appear not to be affected by this issue so we recommend switching to Edge (Firefox is not supported by Collaborate) | Medium |
| Eddie capacity currently reduced | Fri 29-May-26, 09:00 Until Fri 26-Jun-26, 17:00 |
28 days, 8 hours Degraded Service |
| Eddie is going to be running at a reduced capacity for a few weeks as we physically move nodes between locations. Jobs will still run but they may take a bit longer than usual to get scheduled. Some nodes will also be getting new names; if users have specific queue/node specifications in job submission scripts they may no longer work. We apologise for the disruption to your work but we are trying to keep it to a minimum. Further updates will be posted to the eddie-users mailing list. | Low |
| Collaborate session and recording issues | Wed 06-May-26, 09:00 - Ongoing |
32 days, 10 hours, 48 minutes Degraded Service |
| Update: Collaborate have deployed a release on 14 May which appears to have resolved in-session issues with screen sharing and camera feeds - however, recordings continue to contain errors, with camera feeds freezing and a blank screen seen in some circumstances. We are investigating various issues with Collaborate. -During the session, camera feeds may randomly freeze. -During the session, a shared screen may show to other users as a black screen. -Collaborate recordings may not render/play back correctly. Users may find there is a black screen where there should be a camera feed displayed, or a camera feed may freeze randomly. Other users have reported that PowerPoint presentations are rendering as a white screen. We are working with the vendor to resolve these issues. | Medium |