Apple device users experiencing issues connecting to WiFi

Unplanned; Open

Overview

Affected services
  • wifi service - eduroam/resnet
Degraded Service Time
05:00 PM, 15-Mar-23 — Ongoing
Description
We are aware of an issue that some Apple users are having problems with their devices when connecting to wifi, and we are investigating the causes.

Technical Information

Technical Information

Work summary
Currently investigating the causes of wifi connection issues with Apple device users
Technical summary
Apple device users experiencing issues connecting to WiFi
Affecting
WiFi Service
Servers / Hardware
Criticality
low
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by CIS on 15-Mar-2023
Authorised by CIS
Publish to IS Website (Service Status and Alerts page): Yes
Published by CIS


Additional Details

Risk classification
low
Risk assessment
Other people involved
Notes for future reference

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