PURE Application & Database Upgrade

Planned in advance; Complete

Overview

Affected services
  • PURE
Outage Time
08:30 AM, 04-Aug-15 — 10:00 PM, 05-Aug-15
At Risk Time
08:30 AM, 06-Aug-15 — 11:30 AM, 06-Aug-15
Description
The PURE service will be unavailable while an upgrade takes place. There may be periods when PURE looks to be available during this maintenance but no one should use the service. James Toon will notify all PURE users on completion of this essential upgrade. From 08:30 Tuesday 4th August, to 22:00 Wednesday 5th August.

Technical Information

Technical Information

Work summary
1. Dev Tech: Shut down PURE Live; create backup; upgrade to Java v1.8 and PURE v4.20.3; release to James to check. 2. ERI (James Toon): Check v4.20.3 upgrade; confirm whether to restore to previous version or proceed with next upgrade. 3. Dev Tech: upgrade to Tomcat v8 and PURE v4.21.4-1; release to James to check. 4. ERI (James Toon): Check v4.21.4-1 upgrade; confirm whether to restore to previous version or release to user community.
Technical summary
Upgrades to PURE application and database (RES059)
Affecting
All users of PURE application
Servers / Hardware
Purekb1.is(KBActive) Pureat1.is(AT DR) Physical se
Criticality
medium
Expected impact
PURE Live will be unavailable for between 1 and 2 days. James Toon will advise PURE users when the application becomes available.
Change Reference
C1506-097
Additional comments
A brief up-time will occur mid-way through the upgrade, to allow James Toon to check the interim patch. Users must not attempt to access PURE during this brief up-time. Users should wait until advised by James Toon that PURE is again available.

Request, Authorise and Publish

Requested by Jill Nicoll on 08-Jul-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Lisa McDonald


Additional Details

Risk classification
medium
Risk assessment
Process completed on DEV and TEST
Other people involved
Notes for future reference