Wiki Service Upgrade - Service event 1

Planned in advance; Complete

Overview

Affected services
  • Central Wiki Service
Outage Time
05:00 PM, 04-Aug-15 — 05:00 PM, 05-Aug-15
Description
Update: The Wiki service continues to be unavailable while the attachment migration process progresses slowly. We have taken the decision to continue with the upgrade to 5.7.5 when the process is complete The wiki service (all pages under www.wiki.ed.ac.uk) will be unavailable while we migrate the service to new hardware and make a change to attachment storage settings. An additional at risk period is required and the service should be considered 'At Risk' for the duration of the following day.

Technical Information

Technical Information

Work summary
The wiki will be unavailable while we migrate the service to new hardware and make a change to attachment storage settings. The service should be considered 'At Risk' for the duration of the following day.
Technical summary
Wiki unavailable - Upgrade work part 1
Affecting
Servers / Hardware
Criticality
high
Expected impact
Wiki will be unavailable for all users.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Alain Forrester on 29-Jul-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Lisa McDonald


Additional Details

Risk classification
medium
Risk assessment
Applied already to Test environment
Other people involved
Notes for future reference