Wiki Service Upgrade - Service event 2

Planned in advance; Complete

Overview

Affected services
  • Central Wiki Service
Outage Time
05:00 PM, 05-Aug-15 — 09:00 AM, 06-Aug-15
At Risk Time
09:00 AM, 06-Aug-15 — 05:00 PM, 06-Aug-15
Description
Update: Wiki wiki upgrade has been completed successfully as planned. The service is now available but should be considered 'At Risk' for the remainder of the day. The wiki service (all pages under www.wiki.ed.ac.uk) will be unavailable while we upgrade Confluence to a new version. An additional at risk period is required and the service should be considered 'At Risk' for the duration of the following day.

Technical Information

Technical Information

Work summary
The Wiki will be unavailable while we upgrade Confluence to version 5.7. The service should be considered at risk for the duration of the following day.
Technical summary
Wiki unavailable - Upgrade work part 2
Affecting
Servers / Hardware
Criticality
high
Expected impact
Wiki will be unavailable for all users.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Alain Forrester on 29-Jul-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Lisa McDonald


Additional Details

Risk classification
medium
Risk assessment
Already implemented on Test and there is a rollback plan
Other people involved
Notes for future reference