SG Datastore Unavailable

Unplanned; Complete

Overview

Affected services
  • User File Store
Outage Time
12:45 PM, 04-Aug-15 — 01:05 PM, 04-Aug-15
Description
The SG datastore shares (ISG,CSG,SASG) are currently available. Shared drives and home drives will be inaccessible.

Technical Information

Technical Information

Work summary
IS ITI ECDF Systems team are investigating problems with the filesystem.
Technical summary
SG Datastore Unavailable
Affecting
ISG, SASG, CSG Users
Servers / Hardware
sg.datastore.ed.ac.uk
Criticality
high
Impact description
Group drives (K:, U:) and home drives will be inaccessible.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Thomas Gooddy on 04-Aug-2015
Authorised by User Services
Publish to IS Website (Service Status and Alerts page): Yes
Published by Thomas Gooddy


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference