Essential Core Database Maintenance

Planned in advance; Open


Affected services
  • EUCLID web
  • MyEd
  • Central Wiki Service
  • HR/Payroll
  • E-Financials
  • ID Management
  • Reporting + Analytics (BI Suite)
  • EBIS
  • PURE
  • eRecruitment
  • Polopoly (publishing)
  • Event Booking
  • Learn
Outage Time
07:00 PM, 20-Apr-16 — 10:00 PM, 20-Apr-16
At Risk Time
10:00 PM, 20-Apr-16 — 11:00 PM, 20-Apr-16
Priority Services unavailable, Wednesday 20th April 19:00-21:00. Essential patching is required on the core database server. During this time the priority services listed in work summary will be unavailable.

Technical Information

Technical Information

Work summary
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours from 19:00 Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance.
Technical summary
Ongoing scheduled patching
Access to several priority services
Servers / Hardware
Expected impact
In addition to the services above the following services will be affected: Accident Incident Reporting System (AIR), Bamboo - Continuous Integration, Card Front office system, Card Service Image Approval Application, CHANGE CONTROL (MCC), Core Archibus, DHLE Business Objects Universe, Document Management, ECA Mini Portfolio, EDU Interface for transfer of EFIN data to PECOS, eFinancials, eFinancials - Electronic Expenses Management, eFinancials - User Printing, eInvoicing, Electronic Internal Transfers, ERM-Chemical Manager, eStores-Online Stock Management(cf9), eTime , EVES Administration System , e-Visitor Web Service, External Examiners Reporting System, Finance Channels, Finance Process Manager (FPM), FOI Publication Scheme (Records Management), Global Showcase Application, HR data transfer to Boxi - PPIPMI, HR Manager Workflow Channel, HR Self Service, Infinite, ISkills catalogue, JBOSS interfaces between EFIN & PECOS, Jira Issue Tracking, Journal AutoLoad Man System, Launchpad / OpenAM, MFD - Multi Functional Devices, myCareer, MyEd (ESP) Channels, Online Payments - DD/RCP methods , Online Print Credit (PCounter), Online Voting, Organisational Hierarchy Datamart, Organisational Hierarchy System, Postgraduates Progression Mgmt Database, PSO [printing services online], QlikView Application, RAE Repository, RETAIN Information Management System, Salary Forecasting/Starters & Leavers, Serengeti eIntranet , Space Utilisation DataMart, Student Counselling System, Student Marks and Records Tool, Student Payment System, STUDMI datamart, TAS - Time Allocation Survey, Visitor Registration System, WebCentral inc Leasing Module, WEBFIRST
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Lisa McDonald on 04-Sep-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Tanya Houston

Additional Details

Risk classification
Risk assessment
Well understood process and performed in DEV and TEST
Other people involved
Notes for future reference