Wiki degraded service followed by restart

Unplanned; Open

Overview

Affected services
  • Central Wiki Service
Degraded Service Time
09:45 AM, 15-Sep-15 — 10:30 AM, 15-Sep-15
Outage Time
10:30 AM, 15-Sep-15 — 10:40 AM, 15-Sep-15
Description
The wiki is running intermittently slowly with brief periods of unavailability. We are investigating as a priority. Update: Wiki restarted at 10:30 to restore normal service.

Technical Information

Technical Information

Work summary
Technical summary
Wiki degraded service followed by restart
Affecting
Servers / Hardware
Criticality
low
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Alain Forrester on 15-Sep-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Alain Forrester


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference