UniDesk Edinburgh restart due to poor performance

Unplanned; Complete


Affected services
  • UniDesk
Outage Time
10:15 AM, 06-Oct-15 — 10:25 AM, 06-Oct-15
The UniDesk service for Edinburgh will be restarted in order to address some performance issues which have presented this morning.

Technical Information

Technical Information

Work summary
UniDesk service will be restarted
Technical summary
UniDesk Edinburgh restart due to poor performance (CPU based)
Users of UniDesk at Edinburgh
Servers / Hardware
Impact description
UniDesk will be unavailable during this time.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Matt Beilby on 06-Oct-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Matt Beilby

Additional Details

Risk classification
Risk assessment
A service restart is low risk
Other people involved
Notes for future reference