Wiki Service restart

Planned in advance; Complete

Overview

Affected services
  • Central Wiki Service
Outage Time
11:00 AM, 19-Oct-15 — 11:30 AM, 19-Oct-15
At Risk Time
11:30 AM, 19-Oct-15 — 12:00 PM, 19-Oct-15
Description
The Wiki service will be restarted after a debugging / fault logging feature is installed. This feature will assist in diagnosis and resolution of wiki service problems.

Technical Information

Technical Information

Work summary
To help with to diagnose Wiki availability issues a new application is being installed to help analysing the issue.
Technical summary
Wiki restart to install debugging/logging application
Affecting
Wiki users
Servers / Hardware
Wiki application server
Criticality
medium
Expected impact
Help to diagnose Wiki availability issue
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Ana Heyn on 09-Oct-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Lisa McDonald


Additional Details

Risk classification
low
Risk assessment
Deployed already on Test environment
Other people involved
Notes for future reference