BI Suite unavailable

Planned in advance; Open

Overview

Affected services
  • Reporting + Analytics (BI Suite)
Outage Time
01:00 PM, 15-Oct-15 — 04:00 PM, 15-Oct-15
At Risk Time
04:00 PM, 15-Oct-15 — 05:00 PM, 15-Oct-15
Description
BI Suite will be unavailable from 13:00-16:00 and at risk from 16:00-17:00 while a configuration change takes place.

Technical Information

Technical Information

Work summary
BI Suite configuration changes for Crystal Reports
Technical summary
BI Suite config changes for Crystal Reports (COM015-2)
Affecting
BI Suite users
Servers / Hardware
borep
Criticality
medium
Expected impact
Bi Suite unavailable for users
Change Reference
JIRA COM015-2
Additional comments
Project COM015

Request, Authorise and Publish

Requested by John Grzesinski on 09-Oct-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Lisa McDonald


Additional Details

Risk classification
low
Risk assessment
Deployed already on Test environment
Other people involved
Notes for future reference