SG Datastore Unavailable

Unplanned; Complete

Overview

Affected services
  • User File Store
Outage Time
01:47 PM, 27-Oct-15 — 02:30 PM, 27-Oct-15
Description
Home and shared drives are unavailable for SG users.

Technical Information

Technical Information

Work summary
IS ITI ECDF Systems team are investigating
Technical summary
SG Datastore Unavailable
Affecting
ISG, SASG, CSG Users
Servers / Hardware
sg.datastore.ed.ac.uk
Criticality
high
Impact description
Home and shared drives are unavailable for SG users.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Thomas Gooddy on 27-Oct-2015
Authorised by User Services
Publish to IS Website (Service Status and Alerts page): Yes
Published by Thomas Gooddy


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference