DiscoverEd - Performance issues

Unplanned; Complete

Overview

Affected services
  • DiscoverEd
Outage Time
03:00 PM, 10-Nov-15 — 04:00 PM, 10-Nov-15
Description
We are investigating performance issues with DiscoverEd. We are doing everything we can in order to solve the issue as soon as possible. We will provide timely updates on this status page. We apologize for the inconvenience this may cause.

Technical Information

Technical Information

Work summary
Technical summary
DiscoverEd at risk - service intermittent downtime and overall slow performance.
Affecting
Servers / Hardware
Criticality
high
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Michael Antczak on 10-Nov-2015
Authorised by Library & Collections
Publish to IS Website (Service Status and Alerts page): Yes
Published by Michael Antczak to www-alerts@lists.ed.ac.uk


Additional Details

Risk classification
high
Risk assessment
Other people involved
Notes for future reference