Online Print Credit & Event Booking (& admin) unav

Unplanned; Open

Overview

Affected services
  • Event Booking
  • Online Print Credit, Collaborate
Outage Time
08:00 AM, 14-Nov-15 — Ongoing
Description
Event booking and Online Print Credit are currently unavailable. Credit can be added via Library Helpdesks, during opening hours. Event booking will remain unavailable until Monday 16 November

Technical Information

Technical Information

Work summary
Event Booking application causes very high load on central auth and causes ColdFusion servers to operate.
Technical summary
Coldfusion event booking application unavailable
Affecting
Servers / Hardware
Criticality
high
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Stefan Kaempf on 14-Nov-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Stefan Kaempf


Additional Details

Risk classification
high
Risk assessment
Other people involved
Notes for future reference