Some Timetabling Services are unavailable

Unplanned; Complete

Overview

Affected services
  • Timetabling
Outage Time
10:00 AM, 16-Nov-15 — 10:00 AM, 17-Nov-15
Description
Timetabling WRB and WRB Student and the Enterprise Portal are not working.

Technical Information

Technical Information

Work summary
The shibboleth service to Central Auth is the cause of the issue and various timetabling services will have to be recovered when this issue is fixed
Technical summary
N/A
Affecting
All Timetabling Users
Servers / Hardware
Criticality
high
Impact description
Timetabling WRB and WRB Student and the Enterprise Portal are not working.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Stuart Craig on 16-Nov-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Stuart Craig


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference