DiscoverEd down

Unplanned; Complete

Overview

Affected services
  • DiscoverEd
  • DiscoverEd
Outage Time
02:15 PM, 16-Nov-15 — 03:45 PM, 16-Nov-15
Description
The DiscoverEd service is currently down. Apologies for any inconvenience caused.

Technical Information

Technical Information

Work summary
DiscoverEd running as a degraded service.
Technical summary
DiscoverEd down
Affecting
All users of DiscoverEd
Servers / Hardware
Criticality
high
Impact description
Users are unable to search DiscoverEd, or receive incomplete search results.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Gordon Andrew on 16-Nov-2015
Authorised by Library & Collections
Publish to IS Website (Service Status and Alerts page): Yes
Published by Gordon Andrew


Additional Details

Risk classification
high
Risk assessment
Other people involved
Notes for future reference