UniDesk restart to pre-emptively resolve issues

Unplanned; Complete

Overview

Affected services
  • UniDesk
Outage Time
11:00 AM, 03-Dec-15 — 11:15 AM, 03-Dec-15
Description
UniDesk will be unavailable for a few minutes as we restart the service. This short notice restart is intended to avoid future service degradation.

Technical Information

Technical Information

Work summary
Restart of Edinburgh UniDesk infrastructure
Technical summary
UniDesk outage due to issue with logging
Affecting
Users of UniDesk at Edinburgh
Servers / Hardware
Criticality
high
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Matt Beilby on 03-Dec-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Matt Beilby


Additional Details

Risk classification
medium
Risk assessment
Other people involved
Notes for future reference