Worktribe Research Management System Maintenance

Planned in advance; Complete

Overview

Affected services
  • Worktribe
  • Worktribe Research Management
Outage Time
05:00 PM, 15-Dec-15 — 06:00 PM, 15-Dec-15
Description
Maintenance window for LIVE Worktribe Research Management system to move some disks around at data centre ( Cloud Hosted service) 17:00 - 18:00. Estimate of actual downtime during that window is probably 10-15 minutes.

Technical Information

Technical Information

Work summary
Maintenance window for LIVE Worktribe Research Management system to move some disks around at data centre ( Cloud Hosted service) 17:00 - 18:00. Estimate of actual downtime during that window is probably 10-15 minutes.
Technical summary
Maintenance window for LIVE Worktribe Research Management system to move some disks around at data centre ( Cloud Hosted service)
Affecting
All users of the LIVE Worktribe Research Management service across the 3 pilot schools - PPLS, Informatics and IGMM
Servers / Hardware
LIVE Cloud hosted infrastructure
Criticality
high
Expected impact
Work is scheduled for out of hours ( after 5pm) Estimate of actual downtime during that window is probably 10-15 minutes.
Change Reference
C1512-058 Maintenance window for LIVE Worktribe Research Management system
Additional comments
Unidesk change record to follow

Request, Authorise and Publish

Requested by Jamie Thin on 08-Dec-2015
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Lisa McDonald


Additional Details

Risk classification
high
Risk assessment
Medium
Other people involved
Notes for future reference