PURE application unavailable

Planned in advance; Open

Overview

Affected services
  • PURE
Outage Time
10:00 AM, 12-Jan-16 — 12:00 PM, 12-Jan-16
At Risk Time
12:00 PM, 12-Jan-16 — 02:00 PM, 12-Jan-16
Description
PURE application unavailable, Tuesday 12 January 10:00-12:00. Service should be considered at risk until 14:00. Application upgrade.

Technical Information

Technical Information

Work summary
Apply upgrades to enable version 5.4.2-2.
Technical summary
Upgrade PURE application to 5.4.2-2
Affecting
All users of PURE application
Servers / Hardware
Purekb1.is(KBActive) Pureat1.is(AT DR) Physical se
Criticality
medium
Expected impact
PURE Live will be unavailable for between 1 and 2 Hours. James Toon will advise PURE users when the application becomes available.
Change Reference
C1512-005
Additional comments

Request, Authorise and Publish

Requested by Brian Denholm on 07-Jan-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Tanya Houston


Additional Details

Risk classification
low
Risk assessment
Completed on TEST
Other people involved
Notes for future reference