Timetabling 15/16 Service unavailable

Planned in advance; Complete

Overview

Affected services
  • Timetabling
Outage Time
08:00 AM, 26-Jan-16 — 02:15 PM, 26-Jan-16
At Risk Time
02:15 PM, 26-Jan-16 — 05:00 PM, 26-Jan-16
Description
Due to maintenance, the Timetabling service will be unavailable from 8am to 2:15pm on Tuesday January 26th (further 'at risk' period until 5pm Tuesday January 26th).

Technical Information

Technical Information

Work summary
Essential Maintenance is required to re-format the Timetabling Database. This is required to remove an invalid structure update.
Technical summary
Timetabling 15/16 service unavailable due to essential maintenance
Affecting
All users of 15/16 timetabling systems (includes Web Room Booking)
Servers / Hardware
Criticality
high
Expected impact
All users of 15/16 enterprise and web applications ( including room booking)
Change Reference
C1601-147
Additional comments

Request, Authorise and Publish

Requested by Stuart Craig on 18-Jan-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Jonathan Henderson


Additional Details

Risk classification
medium
Risk assessment
Following vendor guidance
Other people involved
Notes for future reference