BI Suite restart to release user login sessions

Agreed - Short Notice; Complete

Overview

Affected services
  • Reporting + Analytics (BI Suite)
Outage Time
08:30 AM, 16-Feb-16 — 09:00 AM, 16-Feb-16
Description
User login sessions are not being released after logout or timeout. Restart required to reset.

Technical Information

Technical Information

Work summary
BI Suite restart
Technical summary
BI Suite restart to release user login session
Affecting
BI Suite users community
Servers / Hardware
Criticality
high
Impact description
User will not be able to access BI Suite reports
Change Reference
Additional comments

Request, Authorise and Publish

Requested by John Grzesinski on 15-Feb-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by John Grzesinski
Also notified bisuite_usergroup@mlist.is.ed.ac.uk


Additional Details

Risk classification
low
Risk assessment
Other people involved
Notes for future reference