Essential network maintenance affecting services

Planned in advance; Open


Affected services
  • EUCLID web
  • MyEd
  • University Website
  • Central Wiki Service
  • DiscoverEd
  • Kinetix (KX)
  • Staffmail
  • Authentication and Authorisation
  • User File Store
  • HR/Payroll
  • E-Financials
  • ID Management
  • Reporting + Analytics (BI Suite)
  • EBIS
  • PURE
  • eRecruitment
  • Core Firewall
  • Load Balancers
  • Ezproxy
  • Polopoly (publishing)
  • Mail Relay
  • Event Booking
  • Electronic Journals
  • UniDesk
  • Moodle
  • Learn
  • Office365
  • Timetabling
  • EdWeb
  • Worktribe
Outage Time
07:00 AM, 12-Apr-16 — 07:30 AM, 12-Apr-16
At Risk Time
07:30 AM, 12-Apr-16 — 09:00 AM, 12-Apr-16
Essential network maintenance to be carried out, during which time many university services will be at risk of disruption or in some cases may be briefly unavailable. Due to the scale of the work it has not been possible to provide a full list of affected services and some services may not be disrupted. This maintenance is essential and ensures the ongoing security of University systems.

Technical Information

Technical Information

Work summary
The core routers supporting The University require a system software upgrade to enhance stability.
Technical summary
Core Router System Software Update
Servers / Hardware
Expected impact
Temporary loss of access to university services not dual sited between KB and AT. Temporary loss of all services connected to either KB or AT as these routers are individually rebooted to load the new code.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Kerry Milestone on 24-Feb-2016
Authorised by CIS
Publish to IS Website (Service Status and Alerts page): Yes
Published by Jonathan Henderson to;;;;;;

Additional Details

Risk classification
Risk assessment
Loss of Service
Other people involved
Notes for future reference