BI Suite Unavailable

Planned in advance; Complete

Overview

Affected services
  • Reporting + Analytics (BI Suite)
Outage Time
08:00 AM, 01-Mar-16 — 08:45 AM, 01-Mar-16
At Risk Time
08:45 AM, 01-Mar-16 — 09:00 AM, 01-Mar-16
Description
BI Suite will be unavailable on Tuesday 1st March 2016 between 8am and 8:45am with a further "at risk" period between 8:45am and 9am. To resolve some performance issues.

Technical Information

Technical Information

Work summary
Implement a change to resolve the issue where the Explorer 'Manage Spaces' is inaccessible.
Technical summary
BI Suite Unavailable - (Explorer: Manage Spaces Issue)
Affecting
All Users, since requires server restarts
Servers / Hardware
borep-live
Criticality
low
Expected impact
BusinessObjects will be unavailable to all users during this time.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Andrew McFarlane on 26-Feb-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Alex Brown Swan
Also notified bisuite_usergroup@mlist.is.ed.ac.uk


Additional Details

Risk classification
medium
Risk assessment
Already deploy to Test
Other people involved
Notes for future reference