Outage on Moodle, central wiki and other services.

Planned in advance; Complete

Overview

Affected services
  • Central Wiki Service
  • Moodle
Outage Time
08:00 AM, 06-Apr-16 — 08:20 AM, 06-Apr-16
At Risk Time
08:20 AM, 06-Apr-16 — 10:00 AM, 06-Apr-16
Description
Due to server patching, various services (Moodle, Central Wiki Service, JIRA, Hosted Websites, Drupal services and Document Management (Serengeti), University Web Search (UWS)) will face an outage on Wednesday 6th April 2016 0800-0820, with further 'at risk' period 0820-1000.

Technical Information

Technical Information

Work summary
Patch Linux servers. This includes LIVE, TEST and DEV for all below listed systems.
Technical summary
Moodle, Wiki, JIRA, UW-Search, hosted sites outage
Affecting
Servers / Hardware
Criticality
medium
Expected impact
The following systems will be unavailable: Moodle, Central Wiki Service, JIRA, Hosted Websites, Drupal services and Document Management (Serengeti), University Web Search (UWS). Although the outage period will depend on the actual patch and outage period will be around 20 minutes. The application will remain At Risk between 8:20am and 10am
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Ana Heyn on 17-Mar-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Jonathan Henderson


Additional Details

Risk classification
low
Risk assessment
Part of the ongoing OS patcthing
Other people involved
Notes for future reference