Wiki restarted to recover from degraded service

Unplanned; Complete

Overview

Affected services
  • Central Wiki Service
Degraded Service Time
04:00 PM, 28-Mar-16 — 09:15 AM, 29-Mar-16
Outage Time
09:15 AM, 29-Mar-16 — 09:30 AM, 29-Mar-16
Description
Wiki was restarted to recover from degraded service. Users may have experienced an inability to save when editing content from 4pm on 28/03/2016.

Technical Information

Technical Information

Work summary
Technical summary
Wiki restarted to recover from degraded service
Affecting
Servers / Hardware
Criticality
low
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Alain Forrester on 29-Mar-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Alain Forrester


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference