Worktribe Research Management System Maintenance

Planned in advance; Complete

Overview

Affected services
  • Worktribe
Outage Time
09:30 AM, 14-Apr-16 — 05:30 PM, 15-Apr-16
Description
Worktribe will be unavailable whilst the final data transfer tasks take place ahead of service launch

Technical Information

Technical Information

Work summary
Access to the Worktribe LIVE system will be disabled - while supplier Worktribe Ltd completes a final data migration for all new projects for non-pilot schools
Technical summary
Planned downtime for Worktribe Research Management system to complete final data migration
Affecting
Worktribe Pilot Schools ( IGMM, Informatics and PPLS) , RSO, RGS users
Servers / Hardware
hosted in the cloud by Worktribe Ltd
Criticality
high
Expected impact
Planned downtime - the user community are aware of this as part of the preparation for full roll-out on Mon 18th April 2016
Change Reference
C1604-025 Planned Downtime for Worktribe Research Management System
Additional comments

Request, Authorise and Publish

Requested by Jamie Thin on 08-Apr-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Lisa McDonald


Additional Details

Risk classification
medium
Risk assessment
Application will be unavailable
Other people involved
Notes for future reference