BI Suite Restart

Unplanned; Complete

Overview

Affected services
  • Reporting + Analytics (BI Suite)
Outage Time
02:00 PM, 11-Apr-16 — 02:30 PM, 11-Apr-16
Description
To correct an issue where the auditing universe has become unavailable.

Technical Information

Technical Information

Work summary
Restart to correct an issue where the auditing universe has become unavailable.
Technical summary
BI Suite Restart
Affecting
All users
Servers / Hardware
borep-live
Criticality
high
Impact description
Licence allocation reports will not work, as they reference the Auditing universe.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Andrew McFarlane on 11-Apr-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Andrew McFarlane


Additional Details

Risk classification
low
Risk assessment
Restart is a routine activity.
Other people involved
Notes for future reference