- service interruption

Unplanned; Complete


Affected services
  • User File Store
Outage Time
02:15 PM, 15-Apr-16 — 02:30 PM, 15-Apr-16
Description was unavialable today between 14:15 and 14:30.

Technical Information

Technical Information

Work summary
Service was failed over to a backup server at 14:30
Technical summary - samba server failure
Affecting users
Servers / Hardware
Impact description
Users within the support groups unable to access their network drives.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Orlando Richards on 15-Apr-2016
Authorised by Unix Systems
Publish to IS Website (Service Status and Alerts page): Yes
Published by Orlando Richards

Additional Details

Risk classification
Risk assessment
Other people involved
Orlando Richards
Notes for future reference