All Timetabling Services are unavailable

Unplanned; Complete

Overview

Affected services
  • Timetabling
Outage Time
02:30 PM, 19-Apr-16 — 03:00 PM, 19-Apr-16
At Risk Time
03:00 PM, 19-Apr-16 — 04:00 PM, 19-Apr-16
Description
Enterprise Applications Web Room Booking, Book Study Space, and Web Timetables are currently unavailable.

Technical Information

Technical Information

Work summary
The database server will be re-started to fix DNS issue with the RDB refreshes.
Technical summary
Enterprise Applications Web Room Booking, Book Study Space, and Web Timetables unavailable.
Affecting
Servers / Hardware
Criticality
low
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Stuart Craig on 19-Apr-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Stuart Craig


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference