Onelan unavailable

Planned in advance; Open

Overview

Affected services
  • Timetabling
At Risk Time
05:00 PM, 17-May-16 — 05:00 PM, 18-May-16
Outage Time
08:00 AM, 19-May-16 — 05:00 PM, 19-May-16
Description
The OneLan service has been unavailable since patching of timetabling services on 19 May

Technical Information

Technical Information

Work summary
The OneLan service is currently unavailable. IS are working to rectify this,
Technical summary
Onelan unavaliable
Affecting
All users of Onelan
Servers / Hardware
Criticality
high
Expected impact
OneLan has not been updating so screens advertising room use are not updating.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Morna Findlay on 13-May-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Jonathan Henderson


Additional Details

Risk classification
high
Risk assessment
Onelan unavailable
Other people involved
Notes for future reference