MyEd Unavailable

Unplanned; Complete

Overview

Affected services
  • MyEd
  • Core Firewall
Outage Time
09:30 AM, 31-May-16 — 10:30 AM, 31-May-16
Description
MyEd was unavailable for a brief period following the upgrade of the firewall, but went to the holding page.

Technical Information

Technical Information

Work summary
Technical summary
Short outage following the upgrade of the firewall
Affecting
Servers / Hardware
Criticality
low
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Marissa Warner-Wu on 01-Jun-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Marissa Warner-Wu


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference