Network services at risk of disruption

Unplanned; Complete

Overview

Affected services
  • Kinetix (KX)
  • Worktribe
Outage Time
03:28 PM, 02-Jun-16 — 03:35 PM, 02-Jun-16
Description
We are currently experiencing a problem with the University Network which is intermittently impacting on connections to networked services such as network drives and internet access. Information services are investigating this problem as a high priority.

Technical Information

Technical Information

Work summary
ITI have identified the issue and isolated the source problem. Further work will take place to resolve the local issue
Technical summary
University Firewall issue
Affecting
All users of networked services
Servers / Hardware
Criticality
high
Impact description
Intermittent loss of networked services
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Lisa McDonald on 02-Jun-2016
Authorised by CIS
Publish to IS Website (Service Status and Alerts page): Yes
Published by Lisa McDonald


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference