Short interruption to UniDesk service

Planned in advance; Complete


Affected services
  • UniDesk
Outage Time
08:00 AM, 06-Jul-16 — 08:15 AM, 06-Jul-16
At Risk Time
08:15 AM, 06-Jul-16 — 08:45 AM, 06-Jul-16
Due to a certificate update on Wed 6th July 2016 (outage 0800-0815, further 'at risk' 0815-0845), UniDesk users will not have access to the application during the restart.

Technical Information

Technical Information

Work summary
Update the certificate in Unidesk application and restart service
Technical summary
UniDesk certificate update
Unidesk users
Servers / Hardware
Expected impact
Users will not have access to the application during the restart
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Ana Heyn on 01-Jul-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Jonathan Henderson

Additional Details

Risk classification
Risk assessment
Already deployed to Test environment
Other people involved
Notes for future reference