eFinancials unavailable

Agreed - Short Notice; Complete

Overview

Affected services
  • E-Financials
Outage Time
12:00 PM, 13-Jul-16 — 02:00 PM, 13-Jul-16
At Risk Time
02:00 PM, 13-Jul-16 — 05:00 PM, 13-Jul-16
Description
eFinanicials plus FPM, exceluploader, eanalyser, webchart of accounts, cp, Launchpad will be unavailable during the period stated.

Technical Information

Technical Information

Work summary
essential resetting of the passwords and ensure that all dependent software is updated accordingly, as required by auditors and finance.
Technical summary
eFinancials and business suite of applications will be unavailable
Affecting
all users of eFinanicials plus FPM, exceluploader, eanalyser, webchart of accounts, cp, Launchpad
Servers / Hardware
fin-app-kb1
Criticality
medium
Impact description
Applications will be unavailable for the downtime specified - eFinanicials, FPM, exceluploader, eanalyser, webchart of accounts, cp, Launchpad. and ensure that all dependent software is updated to use the new password.
Change Reference
Additional comments
C1509-165 FIN109 - SAS Essential Enhancements; A1604-049 Live deploy & CMDB: FIN109-8 eFin password

Request, Authorise and Publish

Requested by Jill Nicol on 11-Jul-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Jill Nicol


Additional Details

Risk classification
medium
Risk assessment
Process implemented on test
Other people involved
Notes for future reference