Oracle HR unavailable

Agreed - Short Notice; Complete

Overview

Affected services
  • HR/Payroll
Outage Time
02:30 PM, 25-Jul-16 — 02:45 PM, 25-Jul-16
At Risk Time
02:45 PM, 25-Jul-16 — 04:00 PM, 25-Jul-16
Description
Oracle HR unavailable to resolve urgent printing issue.

Technical Information

Technical Information

Work summary
Change in HR application. Restart of application required for change to take effect. Change already done on HRTEST but was missed as part of PPP004.
Technical summary
Oracle HR unavailable
Affecting
Users of Oracle HR application.
Servers / Hardware
hrppapp
Criticality
high
Impact description
Users will not be able to access.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by John Chan on 25-Jul-2016
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by John Chan


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference