power outages

Unplanned; Complete

Overview

Affected services
  • MyEd
  • Central Wiki Service
  • EBIS
  • Core Application Storage
Outage Time
08:44 PM, 11-Jul-16 — 10:44 PM, 11-Jul-16
Description
Two power outages in the centre of Edinburgh caused loss of power to the AT datacentre. Due to a faulty UPS and faults with the generator, some services suffered loss.

Technical Information

Technical Information

Work summary
A two power cuts in central Edinburgh resulted in loss of power to AT. A faulty UPS and a fault with the generator resulted in loss of power to some services in the AT datacentre.
Technical summary
Loss of power to AT
Affecting
Services from AT datacentre
Servers / Hardware
many
Criticality
high
Impact description
Services in the central area were affected and some critical services such as MyEd and VLEs were down.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Graeme Wood on 28-Jul-2016
Authorised by Unix Systems
Publish to IS Website (Service Status and Alerts page): Yes
Published by Graeme Wood


Additional Details

Risk classification
high
Risk assessment
Loss of power
Other people involved
Notes for future reference