Weekend Outage of IT & Lib services - Event 1 of 2

Planned in advance; Open

Overview

Affected services
  • MyEd
  • Authentication and Authorisation
  • User File Store
  • ID Management
  • Reporting + Analytics (BI Suite)
  • EBIS
  • Hosted Websites
  • PURE
  • eRecruitment
  • Call Management System
  • Mail Relay
  • Event Booking
  • UniDesk
Outage Time
06:00 AM, 05-Feb-11 — 04:00 PM, 06-Feb-11
At Risk Time
04:00 PM, 06-Feb-11 — 10:00 PM, 06-Feb-11
Description
Weekend outage event 1 06:00 Saturday 5th February 2011 - 16:00 Sunday 6th February 2011. With a further 6 hour At Risk period from 16:00. Please see More Info for services affected

Technical Information

Technical Information

Work summary
There are TWO weekend events scheduled for February 2011 Event 1(5th and 6th) Event 2(19th and 20th)see second service alert. Both events will result in substantial disruption to It and Library services. During evnet 1 the electrical infrastructure is being upgraded and expanded to accommodate future infrastructure needs, while on event 2 the core storage infrastructure will be moved to its new refurbished location.
Technical summary
Major works on power supplies within Machine Area
Affecting
Please see Expected Impact for services affected also Additional Comment for future disruption.
Servers / Hardware
Multiple servers affected
Criticality
high
Expected impact
Priority services affected: * MyEd * HR/Payroll * E-Financials * ID Management * Web and Database Reporting (BOXI) * EBIS * Hosted Websites * RAE * Jobs * Polopoly - University web site editing * Event Booking * UniDesk * Blackberry Service Other services affected: * ADMISMI * Alumni MyEd channels * Asbestos Information * Business Objects version 5 * Calum Maclean online Catalogue application * Card Front office system * Change Control (MCC) * Courses - MyEd channel * CSE - Centre for Sport and Exercise * Destination of Leavers of Higher Education * DIRECT User Registration System * Discussion Forum Service * Document Management * EBIS Core Archibus * Electronic Internal Transfers * ePortfolio service * ERA EPAYMENTS * e-Visitor Web Service * Fire Act * FOI Publication Scheme (Records Management) * Global Showcase Application * HR Manager Workflow Channel * HR Recruitment System * HR Reward System * Infoed for ERI * ISkills catalogue * Jira Issue Tracking * Job applications web site * MIDAS - MVM Student System * Online Payments - DD/RCP methods * Online Voting * Organisational Hierarchy System * PECOS *Placement * Postgraduate Database * Postgraduates Progression Mgmt Database * Programme of Study - MyEd Channel * PSO [printing services online] * SAGE * Serengeti eIntranet * Space Utilisation DataMart * Student & Graduate Tracking System * Student Counselling System * Student Experience Forum * Student Finance * Student Marks and Records Tool (SMART) * Student Payment System * Student Study Space * STUDMI datamart * TAS * Time recording for USD * Timetabling (DoS) * Tristan * USAD Admissions * Visitor Registration System * WebCentral - Leasing Module * WEBFIRST * WISARD * Question Mark Perception (QMP) ALL STUDENTS PLEASE NOTE: You will be unable to access your personal M: drive. During this period the only storage option you have is to use an external USB device. ALL STAFF PLEASE NOTE access to personal and shared drives Not Available. PRINTING TO NETWORK PRINTERS - Not available. Staffmail, SMSmail, web proxies, mail relays, EASE, central authorisation service and DNS will be running on reduced capacity and resilience but should remain accessible. Mailing lists hosted on the old majordomo service will not be available. Mailing lists on the new Sympa service will be available. IS LCFG Profile and Package Servers (slaves and mirrors unavailable).
Change Reference
Additional comments
Services expected to be operational: Exchange email and ediary(excluding IMAP-Exchange and Blackberry), EUCLID (Online Student Admin), Kinetix (Accommodation Services), Central Wiki Service, University Website.

Request, Authorise and Publish

Requested by Stefan Kaempf on 17-Dec-2010
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Tanya Houston to EdLAN-announce@lists.ed.ac.uk


Additional Details

Risk classification
medium
Risk assessment
Although work well understood, marked as Medium due to large scale.
Other people involved
ITI Unix, IS Apps, IS USD
Notes for future reference
eFinancials, HR and Polopoly unticked as there is a seperate outage for these services.