Collaborate Ultra Update

Unplanned; Complete

Overview

Affected services
  • Collaborate Ultra
Outage Time
12:00 AM, 16-Jul-20 — 04:00 AM, 16-Jul-20
Description
Blackboard will be performing an update to Collaborate Ultra in Europe during the dates and times listed below: Start Time - Thursday, July 16, 2020 00:00 GMT +1 End Time - Thursday, July 16, 2020 04:00 GMT +1 Collaborate Ultra users will experience intermittent availability during this maintenance window.

Technical Information

Technical Information

Work summary
Blackboard will be performing an update to Collaborate Ultra in Europe (AWS Ireland), during this period users will experience intermittent availability
Technical summary
Collaborate Ultra Update
Affecting
Servers / Hardware
Criticality
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Sean Sweeney on 02-Jul-2020
Authorised by LTW
Publish to IS Website (Service Status and Alerts page): Yes
Published by Sean Sweeney


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference