APPS.ED Service currently unavailable

Unplanned; Complete

Overview

Affected services
  • Apps.ED Service
Outage Time
10:00 AM, 09-Jul-20 — 12:30 PM, 09-Jul-20
Description
The Apps.ED service is currently unavailable due to a patching issue, IS ITI are currently working on resolving this issue, this is currently affecting both the web and desktop versions of the service.

Technical Information

Technical Information

Work summary
Technical summary
Apps.ed.ac.uk currently unavailable
Affecting
Apps.ED Service
Servers / Hardware
Criticality
low
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Callum Greer on 09-Jul-2020
Authorised by User Services
Publish to IS Website (Service Status and Alerts page): Yes
Published by Callum Greer


Additional Details

Risk classification
low
Risk assessment
Only affecting the Apps.ED service
Other people involved
Notes for future reference