Timetabling 20/21 Services Unavailable

Planned in advance; Complete

Overview

Affected services
  • Timetabling
Outage Time
08:00 AM, 28-Oct-20 — 05:00 PM, 29-Oct-20
At Risk Time
05:00 PM, 29-Oct-20 — 05:00 PM, 30-Oct-20
Description
Timetabling 20/21 Services will be unavailable due to essential database maintenance from 8am Wednesday 28th October until 5pm the same day. Potentially services will also be unavailable during part of 29th October, but we expect services to become available by the end of the day. This essential Maintenance is required to re-build the Timetabling Database prior to the start of Term. This is a planned task and is required to improve the performance of the Timetabling System.

Technical Information

Technical Information

Work summary
Essential Maintenance is required to re-build the Timetabling Database prior to the start of Term. This is a planned task and is required to improve the performance of the Timetabling System.
Technical summary
Timetabling 20/21 Services Unavailable due to essential Database Maintenance
Affecting
All users of 20/21 timetabling systems (includes Web Room Booking)
Servers / Hardware
Criticality
high
Expected impact
All users of 20/21 enterprise and web applications (including room booking)
Change Reference
C2008-080
Additional comments

Request, Authorise and Publish

Requested by Stuart Craig on 15-Oct-2020
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Michael Maclennan


Additional Details

Risk classification
low
Risk assessment
LOW
Other people involved
Notes for future reference