Forthcoming Service Alerts

Title Time Impact Affected Services Description Planning
WorkTribe Maintenance and Auto Patching

More info
13-Aug-2020
05:30PM - 06:30PM
1 hour
Outage
  • Worktribe
WorkTribe will be at risk from 05:30 PM — 06:30 PM on Tuesday 11th August 2020. It will then be unavailable to users from 05:30 PM — 06:30 PM on Thursday 13th August 2020. Planned
planned

Microsoft 365 License Update from A1 Plus to A3

More info
From: 17-Aug-2020 - 08:30AM
To:      20-Aug-2020 - 12:00PM
3 days 3 hours 30 minutes
At risk
  • Office365
Update Office 365 subscription license from A1 Plus to A3 to allow for future service improvement, additional features and services to better support a hybrid mode of working, including data compliance & security. This update will also fix issues with Microsoft Stream which is included with A1 Plus but is currently broken, all users will get an additional 50Gb mailbox storage and unlimited 'personal' file storage. At this time, the update will be like for like in terms of end-user services to reduce potential risk of impact or disruption. This is a 1st step change and new end-user services and features of A3 will be reviewed separately for feasibility of enablement later, not in this update. Planned
planned

Central Authorisation ACL updates

More info
18-Aug-2020
11:00AM - 11:30AM
30 minutes
At risk
  • Authentication and Authorisation
Update the Access Control List configuration to no longer allow anonymous binds from Eduroam, and to grant access to the eduniRefno field to all clients. These have been agreed as part of an Authorisation Improvements project (ENT042). Planned
planned

Windows Patching

More info
From: 19-Aug-2020 - 12:00AM
To:      21-Aug-2020 - 12:00PM
2 days 12 hours
At risk
  • ITI Managed Windows Server Systems
Monthly Microsoft Patching Process from Midnight Wednesday 19th August until 12:00 Friday 21st August. Planned
planned

Office 365 Security Hardening

More info
19-Aug-2020
08:30AM - 09:00AM
30 minutes
At risk
  • Core Network
  • Office365
New Microsoft rules are to be introduced that will create a warning banner on incoming emails that carry a weblink from external senders. An initial pilot was successfully run for a subset of ISG staff in April. A further pilot which includes all ISG staff and volunteers from MVM, CSE and CAHSS is scheduled to run on the Wednesday 1st July. University wide go-live is scheduled for Wedndesday 29th July. Cancelled
cancelled

19-Aug-2020
09:00AM - 05:00PM
8 hours
At risk
Accommodation, Catering and Events [ACE] Critical Patching

More info
20-Aug-2020
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
Accommodation, Catering and Events [ACE] require critical patching. The Accommodation, Catering and Events [ACE] applications should be considered 'At Risk' during this time. Planned
planned

21-Aug-2020
06:00AM - 06:30AM
30 minutes
At risk
WorkTribe Maintenance and Auto Patching

More info
25-Aug-2020
05:30PM - 06:30PM
1 hour
Outage
  • Worktribe
WorkTribe will be at risk from 05:30 PM — 06:30 PM on Tuesday 25th August 2020. It will then be unavailable to users from 05:30 PM — 06:30 PM on Thursday 27th August 2020. Planned
planned

27-Aug-2020
05:30PM - 06:30PM
1 hour
Outage
Data Centre at Appleton Tower at Risk

More info
27-Aug-2020
08:00AM - 12:00PM
4 hours
At risk
  • Services using the Appleton Tower datacentre
A simulated failure of mains electrical power will be carried out at Appleton Tower data centre to ensure that the backup Uninterruptible Power Supply, generator, and switching mechanisms are functioning correctly. The data centre should be considered "At Risk" from 8:00AM until 12:00PM on Thursday 27th of August. Planned
planned

Data Centre at JCMB at Risk

More info
28-Aug-2020
08:00AM - 12:00PM
4 hours
At risk
  • Services using the Mary Somerville datacentre at JCMB
A simulated failure of mains electrical power will be carried out at the JCMB data centre to ensure that the backup Uninterruptible Power Supply, generator, and switching mechanisms are functioning correctly. The data centre should be considered "At Risk" from 8:00AM until 12:00PM on Friday 28th of August. Planned
planned

EUCLID At Risk

More info
From: 02-Sep-2020 - 12:00PM
To:      04-Sep-2020 - 09:00AM
1 day 21 hours
At risk
  • EUCLID client
Description of Work: There is a low level of risk while Red Hat is moved to Centos 7 There should be no loss of service for eVision. Client has been agreed. Planned
planned

Library Alma System and DiscoverEd - at risk - DiscoverEd Search, E-journal

More info
From: 05-Sep-2020 - 10:00PM
To:      06-Sep-2020 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system and DiscoverEd, which include DiscoverEd search, Electronic Journals and Library self services (including DiscoverEd patron account), will be considered "at risk" between Saturday 5th September 10 pm and 4 am on Sunday 6th September. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
planned

WorkTribe Maintenance and Auto Patching

More info
08-Sep-2020
05:30PM - 06:30PM
1 hour
At risk
  • Worktribe
WorkTribe application will automatically be patched by vendor. LIVE will be patched to the latest release. Users will be unable to access the application whilst patching is in progress. This is an 'autopatch' by the vendor. Planned
planned

10-Sep-2020
05:30PM - 06:30PM
1 hour
Outage
Library Alma System and DiscoverEd - at risk - DiscoverEd Search, E-journal

More info
From: 12-Sep-2020 - 10:00PM
To:      13-Sep-2020 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system and DiscoverEd, which include DiscoverEd search, Electronic Journals and Library self services (including DiscoverEd patron account), will be considered "at risk" between Saturday 12th September 10 pm and 4 am on Sunday 13th September. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
planned

Accommodation, Catering and Events [ACE] Critical Patching

More info
17-Sep-2020
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
Accommodation, Catering and Events [ACE] require critical patching. The Accommodation, Catering and Events [ACE] applications should be considered 'At Risk' during this time. Planned
planned

18-Sep-2020
06:00AM - 06:30AM
30 minutes
At risk
WorkTribe Maintenance and Auto Patching

More info
22-Sep-2020
05:30PM - 06:30PM
1 hour
At risk
  • Worktribe
WorkTribe application will automatically be patched by vendor. LIVE will be patched to the latest release. Users will be unable to access the application whilst patching is in progress. This is an 'autopatch' by the vendor. Planned
planned

24-Sep-2020
05:30PM - 06:30PM
1 hour
Outage
Library Alma System and DiscoverEd - at risk - DiscoverEd Search, E-journal

More info
From: 03-Oct-2020 - 10:00PM
To:      04-Oct-2020 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system and DiscoverEd, which include DiscoverEd search, Electronic Journals and Library self services (including DiscoverEd patron account), will be considered "at risk" between Saturday 3rd October 10 pm and 4 am on Sunday 4th October. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
planned

WorkTribe Maintenance and Auto Patching

More info
06-Oct-2020
05:30PM - 06:30PM
1 hour
At risk
  • Worktribe
WorkTribe application will automatically be patched by vendor. LIVE will be patched to the latest release. Users will be unable to access the application whilst patching is in progress. This is an 'autopatch' by the vendor. Planned
planned

08-Oct-2020
05:30PM - 06:30PM
1 hour
Outage
WorkTribe Maintenance and Auto Patching

More info
20-Oct-2020
05:30PM - 06:30PM
1 hour
At risk
  • Worktribe
WorkTribe application will automatically be patched by vendor. LIVE will be patched to the latest release. Users will be unable to access the application whilst patching is in progress. This is an 'autopatch' by the vendor. Planned
planned

22-Oct-2020
05:30PM - 06:30PM
1 hour
Outage
Accommodation, Catering and Events [ACE] Critical Patching

More info
22-Oct-2020
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
Accommodation, Catering and Events [ACE] require critical patching. The Accommodation, Catering and Events [ACE] applications should be considered 'At Risk' during this time. Planned
planned

23-Oct-2020
06:00AM - 06:30AM
30 minutes
At risk
Library Alma System and DiscoverEd - at risk - DiscoverEd Search, E-journal

More info
From: 31-Oct-2020 - 10:00PM
To:      01-Nov-2020 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system and DiscoverEd, which include DiscoverEd search, Electronic Journals and Library self services (including DiscoverEd patron account), will be considered "at risk" between Saturday 31st October 10 pm and 4 am on Sunday 1st November. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
planned

WorkTribe Maintenance and Auto Patching

More info
03-Nov-2020
05:30PM - 06:30PM
1 hour
Outage
  • Worktribe
WorkTribe application will automatically be patched by vendor. LIVE will be patched to the latest release. Users will be unable to access the application whilst patching is in progress. This is an 'autopatch' by the vendor. Planned
planned

05-Nov-2020
05:30PM - 06:30PM
1 hour
Outage
Library Alma System and DiscoverEd - at risk - DiscoverEd Search, E-journal

More info
From: 07-Nov-2020 - 10:00PM
To:      08-Nov-2020 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system and DiscoverEd, which include DiscoverEd search, Electronic Journals and Library self services (including DiscoverEd patron account), will be considered "at risk" between Saturday November 7th 10 pm and 4 am on Sunday 8th November. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
planned

Core database server - Ongoing scheduled patching

More info
11-Nov-2020
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours from 19:00 Central Wiki Service | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

11-Nov-2020
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
11-Nov-2020
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

11-Nov-2020
08:00PM - 09:00PM
1 hour
At risk
WorkTribe Maintenance and Auto Patching

More info
17-Nov-2020
05:30PM - 06:30PM
1 hour
At risk
  • Worktribe
WorkTribe application will automatically be patched by vendor. LIVE will be patched to the latest release. Users will be unable to access the application whilst patching is in progress. This is an 'autopatch' by the vendor. Planned
planned

19-Nov-2020
05:30PM - 06:30PM
1 hour
Outage
Accommodation, Catering and Events [ACE] Critical Patching

More info
19-Nov-2020
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
Accommodation, Catering and Events [ACE] require critical patching. The Accommodation, Catering and Events [ACE] applications should be considered 'At Risk' during this time. Planned
planned

20-Nov-2020
06:00AM - 06:30AM
30 minutes
At risk
WorkTribe Maintenance and Auto Patching

More info
01-Dec-2020
05:30PM - 06:30PM
1 hour
At risk
  • Worktribe
WorkTribe application will automatically be patched by vendor. LIVE will be patched to the latest release. Users will be unable to access the application whilst patching is in progress. This is an 'autopatch' by the vendor. Planned
planned

03-Dec-2020
05:30PM - 06:30PM
1 hour
Outage
Library Alma System and DiscoverEd - at risk - DiscoverEd Search, E-journal

More info
From: 05-Dec-2020 - 10:00PM
To:      06-Dec-2020 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system and DiscoverEd, which include DiscoverEd search, Electronic Journals and Library self services (including DiscoverEd patron account), will be considered "at risk" between Saturday 5th December 10 pm and 4 am on Sunday 6th December. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
planned

Library Alma System and DiscoverEd - at risk - DiscoverEd Search, E-journal

More info
From: 12-Dec-2020 - 10:00PM
To:      13-Dec-2020 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system and DiscoverEd, which include DiscoverEd search, Electronic Journals and Library self services (including DiscoverEd patron account), will be considered "at risk" between Saturday 12th December 10 pm and 4 am on Sunday 13th December. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
planned

WorkTribe Maintenance and Auto Patching

More info
15-Dec-2020
05:30PM - 06:30PM
1 hour
At risk
  • Worktribe
WorkTribe application will automatically be patched by vendor. LIVE will be patched to the latest release. Users will be unable to access the application whilst patching is in progress. This is an 'autopatch' by the vendor. Planned
planned

17-Dec-2020
05:30PM - 06:30PM
1 hour
Outage
Accommodation, Catering and Events [ACE] Critical Patching

More info
17-Dec-2020
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
Accommodation, Catering and Events [ACE] require critical patching. The Accommodation, Catering and Events [ACE] applications should be considered 'At Risk' during this time. Planned
planned

18-Dec-2020
06:00AM - 06:30AM
30 minutes
At risk

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