EBIS Online, Web Central , Acrhibus unavailable

Unplanned; Complete

Overview

Affected services
  • EBIS
  • WebCentral
  • Archibus
Outage Time
11:30 AM, 15-Sep-21 — 11:40 AM, 15-Sep-21
Description
I210915-1371 - EBISLIVE - Blocking Sessions - EBISINTAPIUSER Restart of DB was required to fix.

Technical Information

Technical Information

Work summary
I210915-1371 - EBISLIVE - Blocking Sessions - EBISINTAPIUSER Restart of DB was required to fix.
Technical summary
EBIS Online, Web Central , Acrhibus unavailable
Affecting
Estates Users
Servers / Hardware
DB Server
Criticality
low
Impact description
I210915-1371 - EBISLIVE - Blocking Sessions - EBISINTAPIUSER Restart of DB was required to fix.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Seethalakshmi Subramanian on 15-Sep-2021
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Seethalakshmi Subramanian


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference