11:30 AM, 26-Sep-19 —
12:00 PM, 27-Sep-19
We have been made aware that when trying to upload content to Media Hopper Create, a red error banner is shown saying 'Oops! Upload failed', and the content upload does not complete. Playback of content is not affected.
This has been raised with the supplier, who is currently investigating.
Update at 27-Sept-2019:
The supplier have resolved this issue, and through our monitoring of the service over the past 24 hours, we have found that content can successfully be uploaded again without issue.
Content not able to be uploaded to Media Hopper Create
Request, Authorise and Publish
Requested by Liam Duffy on 26-Sep-2019
Authorised by LTW
Publish to IS Website (Service Status and Alerts page):
Notes for future reference