Committees Intranet update issue

Unplanned; Open

Overview

Affected services
  • Committees
Degraded Service Time
04:00 PM, 05-May-20 — Ongoing
Description
Committees Intranet users may find that their Committees appear to remove their Papers from the site: https://www.committees.ed.ac.uk/ This appears to be a random intervals and they will appear again after one of the next site updates.

Technical Information

Technical Information

Work summary
Problem record for this - P2005-023
Technical summary
Committees Intranet update issue
Affecting
Servers / Hardware
Criticality
low
Impact description
This is only affecting the Papers being displayed on the Committees site for a short time until the next refresh picks them up again. The files / papers / Meetings are all still available on the SharePoint site and no data is being lost. Committees owners will still be able to view these files at any time via the SharePoint site and users will need to try again later for them to appear on the main site via www.committees.ed.ac.uk
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Robert O'Brien on 26-May-2020
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Robert O'Brien


Additional Details

Risk classification
low
Risk assessment
Other people involved
Notes for future reference