KX Bedbooker Unavailable

Agreed - Short Notice; Complete

Overview

Affected services
  • Kinetix (KX)
  • Kx Bedbooker
Degraded Service Time
11:00 AM, 30-Jun-20 — 10:40 AM, 07-Jul-20
Description
Kinetics will deploy a fix following the upgrade done last week (C2006-097) to the Kx Bedbooker Live. C2007-008 Reason for Change: Kinetic Solutions - Issues with Kx Bedbooker upgrade Application affected: Kx BedBooker - https://www.book.accom.ed.ac.uk/ Expected impact: Short period of website downtime while the upgrade is applied.

Technical Information

Technical Information

Work summary
Kinetics will deploy a fix following the upgrade done last week to the Kx Bedbooker Live. Reason for Change: Kinetic Solutions - Issues with Kx Bedbooker upgrade Application affected: Kx BedBooker - https://www.book.accom.ed.ac.uk/ Expected impact: Short period of website downtime while the upgrade is applied.
Technical summary
Kx Bedbooker Upgrade - Fixes
Affecting
Kx Bedbooker website
Servers / Hardware
Criticality
medium
Impact description
Outage for Kx Bedbooker - https://www.book.accom.ed.ac.uk/
Change Reference
Additional comments
C2007-008

Request, Authorise and Publish

Requested by Seethalakshmi Subramanian on 01-Jul-2020
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Seethalakshmi Subramanian


Additional Details

Risk classification
medium
Risk assessment
medium
Other people involved
Notes for future reference