Staffmail at Risk

Planned in advance; Complete

Overview

Affected services
  • Staffmail
At Risk Time
05:00 PM, 21-Jul-20 — 11:00 PM, 21-Jul-20
Description
Staffmail will be at risk from 05:00 PM — 11:00 PM on Tuesday 21st July 2020.

Technical Information

Technical Information

Work summary
SAN Storage platform at JCMB is being upgraded (see separate alert) which may impact on staffmail availability
Technical summary
Staffmail at-risk during SAN firmware upgrade
Affecting
Staffmail users
Servers / Hardware
Criticality
low
Expected impact
Most services run seamlessly during SAN firmware upgrades, however staffmail has on occasions been impacted. The service will be kept running throughout to maximize availability to users, but there may be interruptions of several minutes to service from 5pm onwards.
Change Reference
C2007-029
Additional comments

Request, Authorise and Publish

Requested by Andy Garman on 08-Jul-2020
Authorised by Unix Systems
Publish to IS Website (Service Status and Alerts page): Yes
Published by Lawrence Mercer


Additional Details

Risk classification
low
Risk assessment
completed several times before
Other people involved
Kenny MacDonald
Notes for future reference